Part II: The Redistribution of Power, Purpose, and Wealth
5. Defining the Stewardship Contract
6. Upsetting Expectations: The Emotional Work of Stewardship
7. Redesigning Management Practices and Structures
8. Rethinking the Role of Staff Functions
9. Financial Practices: Creating Accountability with Self-Control
10. Human Resources: Ending the Practice of Paternalism
11. Compensation and Performance Evaluation: Overturning the Class System
Part III: The Triumph of Hope over Experience
12. Cosmetic Reform: When the Disease Becomes the Cure
13. Recreating Our Organization through Stewardship
14. Cynics, Victims, and Bystanders
15. Choosing Freedom, Service, and Adventure