Amazon Reviews
19 of 20 people found the following review to be helpful:
The harsh reality that confronts much contemporary optimism., September 10, 1999
By
The harsh reality that confronts much contemporary optimism. A book about helplessness, tyranny and profit. But also about leadership, democracy, the human spirit and prosperity. Though addressing the fundamental Christian principle of choosing service before self-interest and carrying a message for church management and denominational structures, Block's focus is entirely in the world and the workplace. From the fragmentation of our lives we are all familiar with he leads us to wholeness, integration and reconciliation and writes about a redistribution of power, partnership and community. But if all this makes it sound theoretical, far from it. It is absolutely practical, down-to-earth and built on solid day-to-day issues.
21 of 23 people found the following review to be helpful:
Deming All Over Again - We Never Learn, October 20, 2002
By Richard R. Carlton
Although he captured me with his initial quote from Shakespeare's Richard III as rationale for a practical means to insure corporate survival, I found Peter Block to be the most refreshing thinker I've yet had the privilege to study. I used this book in a Doc course where we included a fairly lengthy conference call with Block, thus giving our rather small cohort (12 of us) a good opportunity to quiz him on some of the gritty application details. I must admit that I finished the course with a distinct impression that Block may well be the next Deming. Unfortunately, the mistakes of the past seem to be repeating in that although a new generation of managers understands his philosophy and may be buying into it at a fairly respectable pace, the bulk of corporate thinkers are just not willing to jeopardize the thinking that got them into place. The problem is typical....one of my earliest lessons in administrative thinking was a CEO who told us to use that new CQI process because he was going to foster change in our org.....right up to where he told us to find a way to make sure the results of the process met his goals for the org.
There is no doubt that Block is challenging the big thinkers to have the guts to give up the power while still holding the responsibility. Like Deming before him, he's a prophet with a message everybody believes in but few are willing to sacrifice adequately to reap the enlightenment. I'm not a CEO, but I've used his principles fairly successfully the past 4 years, occasionally I can't make it work, but when it does, the results have been spectacular. What's important for me is that I think of myself as a steward entrusted with a valuable resource. There are some great lessons on how to do this in any serious biography of Henry II of England's administrative structure - which established the concept of English Common Law, among other achievements. (By no stretch of imagination could Henry II be considered a modern manager, but his concept of stewardship certainly was as radical in his day as Block and Deming in ours - the lessons of history are worthwhile.)
It's the subtitle of the book that provides the clue to the difficulty of the concept.....Choosing Service over Self-Interest....it's extremely hard to carry this out. Block himself tends to simply inform those who challenge him that he cannot provide assurances of security, that if the outcome were a sure thing there would be no need for commitment, and then he sometimes talks about installing living democracy in organizations in place of autocracy. This is radical.....so radical that the cost of believing is more than most of today's administrators can afford to risk, so perhaps the philosophy will take root in those who are listening now in anticipation of their time. When it finally happens, the world will once again become a better place.
6 of 6 people found the following review to be helpful:
Todays management for a successful business., July 27, 1996
By Richard R. Carlton
Peter Block has taken the principles and Edward Demming and put them into a usable methodology that will not only help any business owner focus on the essentials necessary for success but will also inspire members of the team at all levels.
Block, who has written two other books on management, focuses on the prime issue for a success business: that those who are doing are the one's who should be making the decision on how to serve the customer. He writes that the old way of doing business, that of patriarchy, can never succeed in today's world that demands business be able to move with the customer at a moment's notice.
The books is insightful about how to go about implementing a pardign change in a business and in your way of thinking about how business is being conducted.
Block speaks of bottom up management, where the key to success as a mnanager is not to be in control, yet still be responsible.
It is a life-changing typoe of book for any manager who can see that this is a style of management which will set free the entire work force to become successful stewards of your business.
4 of 4 people found the following review to be helpful:
Unconventional ideas that not everyone will find useful, but great book . . ., December 4, 2006
By VA Reader
I read this for an MBA class. Most of my classmates did not like this book and did not like the whole concept of servant leadership at all. Block's ideas and the changes he advocates are unconventional, however the book is written very well. I found the book easy to understand, easy to relate to and quite compelling as a result of Block's good use of concrete examples and mini "case studies" within the chapters. He does an effective and commendable job of demonstrating how to implement his ideas into an organization, a piece that is often lacking in books like this. The beginning is a little slow -- it was very theoretical and rather preachy for me.
However, it is a must read for anyone interested in leadership or management. Block's ideas present specific challenges to the old "command and control" corporate mentality that any maverick will find interesting to say the least. In the information age where knowledge workers are becoming an increasingly interesting challenge for leaders/managers, this is a great book in helping someone navigate the changing times.
Overall, the book is quite good -- I'm looking forward to reading more of Block's work as a result!
4 of 4 people found the following review to be helpful:
This book captures the essence of my new consulting business, April 29, 1998
By VA Reader
Peter Block read my mind, articulated my dream, and has captured the essence of my new consulting business, Revolution Consulting. I was profoundly moved to read that someone has so clearly articulated the things I struggle with every day in promoting a new order in business. The distinction between traditional or even new-age leadership and the possibilities that stewardship creates was crystal clear and brilliantly articulated. This book was an inspiration to someone that has taken up the cause in the real world. It will be an on-going source of inspiration and support.
2 items in cart
