Communique



TABLE OF CONTENTS

Preface

Chapter 1: Four Conversations in a Successful Workplace

Chapter 2: Initiative Conversations – Create a Future

Chapter 3: Understanding Conversations – Include and Engage

Chapter 4: Performance Conversations – Ask and Promise

Chapter 5: Closure Conversations – Create Endings

Chapter 6: Using the Four Conversations

Chapter 7: Support the Conversational Workplace

Tips for Implementing the Practices

Resources
Notes
Acknowledgments
Index
About the Authors