20th Anniversary

Live Virtual Keynote with Ken Blanchard & Mark Miller on The Secret

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Live Virtual Keynote

Registration for live event is now closed.  Stay tuned for abridged version coming soon as a downloadable or web-streamed product.

Based on the new second edition of the bestseller, The Secret: What Great Leaders Know and Do, by Ken Blanchard and Mark Miller.

The Secret, Second Edition  Ken Blanchard  Mark Miller

 

LIVE VIRTUAL KEYNOTE

In this live online interactive event, Ken Blanchard and Mark Miller will review the five 'Serving Leader' components from The Secret and provide tips on how to use these practices in everyday work life.  Attendees may also special order an early-release copy of the second edition of the book at a 30% discount.

The Secret: What Great Leaders Know and Do

September 23, 2009
9:00–10:00 am Pacific, 10:00–11:00 am Mountain
11:00 am–12:00 pm Central, 12:00–1:00 pm Eastern
5:00–6:00 pm  GMT (GMT +01:00 London)

Presenters: Ken Blanchard and Mark Miller

At one time or another, everyone in a position of authority-whether in a multi-national corporation or a local volunteer group-wonders what the key to great leadership is. And who better to answer that question than the team of Ken Blanchard, whose books on leadership have sold over 20 million copies, and Mark Miller, who worked his way up from line worker to vice president of one of the largest fast-food chains in the country.

In this 60-minute live virtual keynote, Ken Blanchard and Mark Miller, co-authors of The Secret, will show you how to become a 'Serving Leader' rather than a 'Self-Serving Leader'.

You'll learn the secrets of success including:

  • How to create a compelling vision that inspires and motivates people to take action. Once a clear vision is established, you’ll learn how goals and strategies can be developed within the context of the vision.
  • How to turn your organizational pyramid upside-down to put the people closest to the customer at the top of the organization so they can take care of your customers in a way that creates customer maniacs and raving fans.
  • The importance of focusing on both results and relationships. Both are critical for long-term survival. The way to maximize your results as a leader is to have high expectations for both.
  • How to build trust.  All genuine leadership is built on trust. You’ll learn that it starts with walking your talk. A leader, above all, has to be a walking example of the vision. Leaders who say, “Do as I say, not as I do” are ineffective in the long run.

You will also learn practical tips of applying these secrets of success in your own work life, and interact with the co-authors through a Q&A session.

Register Today



THE CO-AUTHORS AND PRESENTERS

Ken Blanchard is co-founder of The Ken Blanchard Companies, a full-service management consulting and training company in the areas of empowerment, leadership, teamwork, performance management, customer service, quality management, ethics, and visioning. One of the most sought-after speakers to management groups, he is coauthor of 40 books, including The One Minute Manager, the bestselling business book of all time.

Mark Miller is vice president of training and development at Chick-fil-A, a privately owned quick-service restaurant chain with over 1,100 locations and annual sales of $1.5 billion. He has served in several senior leadership positions during his 25-year Chick-fil-A career including restaurant operations, quality & customer satisfaction, and corporate communications. In addition to his work at Chick-fil-A, Mark is a frequent speaker at leadership events around the world.

THE BOOK  (Second Edition--Revised, Updated, Expanded)

  • Indentifies five principles followed by the most inspirational leaders and shows how to put them in practice
  • First edition sold over 250,000 copies
  • Updated throughout, with a new section summarizing key learning points

The first edition of The Secret introduced hundreds of thousands of people to a profound yet seemingly contradictory concept: to lead is to serve. In this new edition, co-authors Ken Blanchard and Mark Miller have fine-tuned the storytelling, fleshed out the characters, and focused even more intensely on the idea of servant leadership.  They've also added a new section summarizing The Secret's key points that will facilitate the use of the book as a learning and development tool.

In The Secret, Blanchard and Miller use the uniquely accessible "business fable" format that Blanchard pioneered to get at the heart of what makes a leader truly able to inspire and motivate people. Debbie Brewster, recently promoted and struggling, finds herself about to lose her job due to poor performance. In an attempt to save her career, she enrolls in a new mentoring program offered by her company. Much to her surprise, Debbie finds her mentor is none other than Jeff Brown, the president of the company. Debbie decides that she is going to ask her new mentor the one question she feels she desperately needs answered: "What is the secret of great leaders?" Jeff's immediate answer-that great leaders serve their followers-completely flummoxes Debbie. Over the next 18 months, Jeff helps Debbie discover and explore five fundamental ways that leaders lead through service. Along the way, she learns:

  • Why great leaders seem preoccupied with the future
  • Why and how people on "the team" are invariably key ingredients of success or failure
  • What three arenas require continuous improvement
  • Why true success in leadership has two essential components, and
  • How to knowingly strengthen-or unwittingly destroy-leadership credibility.

The Secret puts what Blanchard and Miller have learned about leadership in a form that anyone can easily understand, embrace, and pursue. It is a book that will benefit not only those who read it, but also the organizations they work in and the people who look to them for guidance.


Interested in corporate book sales or training on The Secret? Contact a corporate specialist at The Ken Blanchard Companies at 800-728-6052  (US & Canada) or +44 (0) 1483 456300 (UK).