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About the Author
Kate McKone-Sweet
Kate McKone-Sweet is Associate Professor of Operations Management at Babson College and Chair of the Technology, Operations, and Information Management Division. Her work has appeared in publications such as the Journal of Operations Management and Production Operations Management. Dr. McKone-Sweet was on the faculty at the University of Minnesota where she taught at the M.B.A and Executive levels. She received her B.S. and M.Eng. at Cornell University and he MBA and Ph.D. at Darden Graduate School of Business, University of Virginia.
