Analysis for Improving Performance 2nd Edition 9781576753415

Tools for Diagnosing Organizations and Documenting Workplace Change

Analysis for Improving Performance

Offers a step-by-step approach for ensuring from the outset that performance improvement programs meet organizational needs.

Corporations spend millions of dollars on performance improvement, employee training and development, work system redesign, and other improvement efforts. Much of this money is wasted because the groundwork has not been done to link these programs to an organization's business needs, goals, and processes. In Analysis for Improving Performance, Richard A. Swanson offers a systematic approach for doing the rigorous preparatory analysis that is vital to shaping and developing successful performance improvement efforts. Swanson's methods allow program developers and managers to define clear objectives, assess a business's unique systems and missions, analyze necessary worker knowledge and expertise, define the desired performance and evaluation standard, and produce a viable and comprehensive performance improvement design.

This second edition has been extensively revised throughout and presents expanded concepts and updated cases, as well as a new chapter on documenting and improving work processes. Augmented by exercises and illustrative examples and graphics, Analysis for Improving Performance is a complete guide to ensuring that the time, money, and effort invested in organizational development are well spent.

  • Second edition of a classic--the first edition won book of the year awards from the Society for Human Resource Management and the International Society for Performance Improvement
  • Offers a step-by-step approach for ensuring from the outset that performance improvement programs meet organizational needs
  • Extensively revised throughout, with numerous updated case studies and a new chapter on documenting and improving work procedures

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Overview

Offers a step-by-step approach for ensuring from the outset that performance improvement programs meet organizational needs.

Corporations spend millions of dollars on performance improvement, employee training and development, work system redesign, and other improvement efforts. Much of this money is wasted because the groundwork has not been done to link these programs to an organization's business needs, goals, and processes. In Analysis for Improving Performance, Richard A. Swanson offers a systematic approach for doing the rigorous preparatory analysis that is vital to shaping and developing successful performance improvement efforts. Swanson's methods allow program developers and managers to define clear objectives, assess a business's unique systems and missions, analyze necessary worker knowledge and expertise, define the desired performance and evaluation standard, and produce a viable and comprehensive performance improvement design.

This second edition has been extensively revised throughout and presents expanded concepts and updated cases, as well as a new chapter on documenting and improving work processes. Augmented by exercises and illustrative examples and graphics, Analysis for Improving Performance is a complete guide to ensuring that the time, money, and effort invested in organizational development are well spent.

  • Second edition of a classic--the first edition won book of the year awards from the Society for Human Resource Management and the International Society for Performance Improvement
  • Offers a step-by-step approach for ensuring from the outset that performance improvement programs meet organizational needs
  • Extensively revised throughout, with numerous updated case studies and a new chapter on documenting and improving work procedures

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Meet the Author


Visit Author Page - Richard A. Swanson



Richard A. Swanson is an internationally recognized authority on organizational change, human resource development, the analysis and evaluation of work behavior, and financial analysis. He has consulted with Arthur Andersen Consulting, AT&T, 3M, CIGNA, Citicorp, General Motors, Honeywell, and many others. He has written and published widely on the subjects of performance and human resource development, and his recent book Analysis for Improving Performance won the Outstanding Instructional Communication Award from the International Society for Performance Improvement and the Society for Human Resource Management Book Award. Swanson is professor and director of the Human Resource Development Research Center at the University of Minnesota and senior partner of Swanson & Associates, Incorporated.

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Endorsements

"Without thorough analysis, workplace performance efforts will most certainly fall short of the organization's intentions and needs. Swanson's methodology hits the mark in providing an insightful view and practical tools for performance and work analysis."
--Kent Dubbe, Manager of Organization Development and Training, 3M Corporation

"Analysis for Improving Performance delivers on its title. We used the diagnosis and documentation tools presented in the book, and the results more than met our expectations. Even after the original need was met, we continued to use them as a means of improving performance."
--Dan Thorton, CEO and President, Scoville Press

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