The Change Handbook 2nd Edition 9781576753798

The Definitive Resource on Today's Best Methods for Engaging Whole Systems

The Change Handbook
  • Features descriptions of sixty-one change methods--up from eighteen in the first edition--and new chapters on selecting a method, mixing and matching methods, and sustaining results
  • Describes every change method's essential concepts and processes and provides advice on when to use each
  • Including ninety contributors, with many of the originators of the change methods described
  • In 1999, the first edition of The Change Handbook provided a snapshot of a nascent field that broke barriers by engaging "whole systems" of people from organizations and communities in creating their own future. In the last seven years, the field has exploded. In this completely revised and updated second edition, lead authors Peggy Holman, Tom Devane, and Steven Cady profile sixty-one change methods--up from eighteen in the first edition. Nineteen of these methods are explored in depth, with case studies, answers to frequently asked questions, and details on the roles and responsibilities of the people involved, conditions for success, and more. This tremendously expanded second edition--400 pages longer, nearly twice the length of the first edition--will undoubtedly become the definitive resource in this rapidly expanding area.

    The Change Handbook may also be purchased by chapters from Fast Fundamentals: The BK Whitepaper Series.

    • Features descriptions of sixty-one change methods--up from eighteen in the first edition--and new chapters on selecting a method, mixing and matching methods, and sustaining results
    • Describes every change method's essential concepts and processes and provides advice on when to use each
    • Including ninety contributors, with many of the originators of the change methods described

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Overview

  • Features descriptions of sixty-one change methods--up from eighteen in the first edition--and new chapters on selecting a method, mixing and matching methods, and sustaining results
  • Describes every change method's essential concepts and processes and provides advice on when to use each
  • Including ninety contributors, with many of the originators of the change methods described
  • In 1999, the first edition of The Change Handbook provided a snapshot of a nascent field that broke barriers by engaging "whole systems" of people from organizations and communities in creating their own future. In the last seven years, the field has exploded. In this completely revised and updated second edition, lead authors Peggy Holman, Tom Devane, and Steven Cady profile sixty-one change methods--up from eighteen in the first edition. Nineteen of these methods are explored in depth, with case studies, answers to frequently asked questions, and details on the roles and responsibilities of the people involved, conditions for success, and more. This tremendously expanded second edition--400 pages longer, nearly twice the length of the first edition--will undoubtedly become the definitive resource in this rapidly expanding area.

    The Change Handbook may also be purchased by chapters from Fast Fundamentals: The BK Whitepaper Series.

    • Features descriptions of sixty-one change methods--up from eighteen in the first edition--and new chapters on selecting a method, mixing and matching methods, and sustaining results
    • Describes every change method's essential concepts and processes and provides advice on when to use each
    • Including ninety contributors, with many of the originators of the change methods described
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Meet the Authors


Visit Author Page - Tom Devane


Tom Devane helps organizations plan and implement transformations that utilize highly participative methods to achieve sustainable change. His 20-year career has spanned the fields of corporate finance, information technology, Total Quality Management, reengineering, organization development, and leadership effectiveness. His clients have included Microsoft, Hewlett-Packard, AT&T, Johnson & Johnson, US West, and the Republic of South Africa.

Visit Tom at Tom Devane & Associates

Visit Author Page - Peggy Holman


Peggy Holman works with organizations to transform their culture using a variety of approaches involving organizational learning and Total Quality Management. By combining the planning, design, analysis, and project management skills of her almost 20 years in information technology with the disciplines of group process, learning, and quality, she brings a holistic approach to her work. She has worked with a wide range of companies including US WEST Cellular, US WEST Communications, Weyerhauser Company, St. Joseph's Medical Center, and AT&T Wireless Services.

Visit Author Page - Steven Cady


Steven Cady is a scholar practitioner committed to using cutting-edge approaches that inspire system-wide change in organizations, and he is actively pursuing research and practice that unleash passion at the individual and organizational levels. Steven is a Graduate Faculty member at Bowling Green State University, where he is director of the Institute for Organizational Effectiveness and has served as the director of the Master of Organization Development Program. He has also served as the chief editor for the Organization Development Journal. Steven publishes, teaches, and consults on topics of organizational behavior and psychology, change management, and organization development. His clients include DaimlerChrysler, Dana Corporation, Diocese of NW Ohio (Toledo), and The Tavistock Group.

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Introduction and Essential Fundamentals

Part I: Navigating Through the Methods
1. The Big Picture: Making Sense of More than Sixty Methods
2. Selecting Methods: The Art of Mastery--Steven Cady
3. Preparing to Mix and Match Methods--Peggy Holman
4. Sustainability of Results--Tom Devane

Part II: The Methods
Adaptable Methods
In-depth:
5. Appreciative Inquiry: A Positive Revolution in Change--David L. Cooperrider and Diana Whitney
6. Collaborative Loops--Dick Axelrod and Emily Axelrod
7. Dialogue and Deliberation--Sandy Heierbacher
8. Integrated Clarity: Energizing How We Talk and What We Talk about in Organizations--Marie Miyashiro and Marshall Rosenberg
9. Open Space Technology--Harrison Owen
10. The Technology of Participation (ToP)--Marilyn Oyler and Gordon Harper
11. Whole-Scale Change--Sylvia L. James and Paul Tolchinsky
12. The World Café--Juanita Brown, Ken Homer, and David Isaacs

Thumbnails:
13. Ancient Wisdom Council--WindEagle and RainbowHawk Kinney-Linton
14. Appreciative Inquiry Summit--James D. Ludema and Frank J. Barrett
15. The Conference Model--Dick Axelrod and Emily Axelrod
16. Consensus Decision Making--Tree Bressen
17. Conversation Café--Vicki Robin
18. Dynamic Facilitation--Jim Rough and DeAnna Martin
19. The Genuine Contact Program--Birgitt Williams
20. Human Systems Dynamics--Glenda H. Eoyang
21. Leadership Dojo--Richard Strozzi-Heckler
22. Evolutions of Open Systems Theory--Merrelyn Emery and Donald de Guerre
23. OpenSpace-Online Real-Time Methodology--Gabriela Ender
24. Organization Workshop--Barry Oshry and Tom Devane
25. PeerSpirit Circling: Creating Change in the Spirit of Cooperation--Sarah MacDougall and Christina Baldwin
26. Power of Imagination Studio: A Further Development of the Future Workshop Concept--Petra Eickhoff and Stephan G. Geffers
27. Real-Time Strategic Change Robert 'Jake" Jacobs
28. SimuReal: Action Learning in Hyperdrive--Catherine Perme and Alan Klein
29. Study Circles--Martha L. McCoy
30. Think Like a Genius: Realizing Human Potential through the Purposeful Play of Metaphorming--Todd Siler
31. Web Lab: Small Group Dialogues on the Internet Commons--Steven N. Pyser, JD, and Marc N. Weiss

Planning Methods
In-depth:
32. Dynamic Planning and the Power of Charrettes--Bill Lennertz
33. Future Search: Common Ground under Complex Conditions--Marvin Weisbord and Sandra Janoff
34. Scenario Thinking--Chris Ertel, Katherine Fulton, and Diana Scearce
35. Search Conference--Merrelyn Emery and Tom Devane

Thumbnails:
36. Community Summits--Gilbert Steil, Jr., and Mal Watlington
37. Large Group Scenario Planning--Gilbert Steil, Jr., and Michele Gibbons-Carr
38. SOAR: A New Approach to Strategic Planning--Jackie Stavros, David Cooperrider, and D. Lynn Kelley
39. Strategic Forum--Chris Soderquist
40. Strategic Visioning: Bringing Insight to Action--David Sibbet
41. The 21st Century Town Meeting: Engaging Citizens in Governance--Carolyn J. Lukensmeyer and Wendy Jacobson

Structuring Methods
In-depth:
42. Community Weaving--Cheryl Honey
43. Participative Design Workshop--Merrelyn Emery and Tom Devane

Thumbnails:
44. Collaborative Work Systems Design--Jeremy Tekell, Jon Turner, Cheryl Harris, Michael Beyerlein, and Sarah Bodner
45. The Whole Systems Approach: Using the Entire System to Change and Run the Business--William A. Adams and Cynthia A. Adams

Improving Methods
In-depth:
46. Rapid Results--Patrice Murphy, Celia Kirwan, and Ronald Ashkenas
47. The Six Sigma Approach to Improvement and Organizational Change--Ronald Snee

Thumbnails:
48. Action Learning--Marcia Hyatt, Ginny Belden-Charles, and Mary Stacey
49. Action Review Cycle (ARC) and the After Action Review (AAR) Meeting--Charles Parry, Mark Pires, and Heidi Sparkes Guber
50. Balanced Scorecard--John Antos
51. Civic Engagement: Restoring Community through Empowering Conversations--Margaret Casarez
52. The Cycle of Resolution: Conversational Competence for Creating and Sustaining Shared Vision--Stewart Levine 53. Employee Engagement Process--Marie McCormick
54. Gemeinsinn-Werkstatt--Project Framework for Community Spirit--Wolfgang Faenderl
55. Idealized Design--Jason Magidson
56. The Practice of Empowerment: Changing Behavior and Developing Talent in Organizations--David Gershon
57. Values Into Action (VIA)--Susan Dupre, Ray Gordezky, Helen Spector, and Christine Valenza
58. WorkOut--Ron Ashkenas and Patrice Murphy

Supportive Methods
In-depth:
59. Online Environments for Supporting Change--Nancy White and Gabriel Shirley
60. Playback Theatre--Sarah Halley and Jonathan Fox
61. Visual Recording and Graphic Facilitation: Helping People See What They Mean--Nancy Margulies and David Sibbet

Thumbnails:
62. The Drum Café: Building Wholeness, One Beat at a Time--Warren Lieberman
63. JazzLab: The Music of Synergy--Brian Tate
64. The Learning Map Approach--James Haudan and Christy Contardi Stone
65. Visual Explorer--Charles J. Palus and David Magellan Horth

Part III: Thoughts for the Future from the Lead Authors
66. The Emergence of Inspired Organizations and Enlightened Communities--Peggy Holman
67. High-Leverage Ideas and Actions You Can Use to Shape the Future--Tom Devane
68. Hope for the Future: Taking Our Field to the Next Level--Steven Cady

Part IV: Quick Summaries

Part V: References Suggested by Multiple Contributing Authors

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