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1. What situations require some to be people smart in your organization?
2. In your opinion, what does it mean to be people smart? Who would you nominate as a people smart individual?
3. In which of the following areas are people in your organization effective… some of the time? most of the time?
   • understanding people
   • expressing yourself clearly
   • asserting your needs
   • exchanging feedback
   • influencing others
   • resolving conflict
   • being a team player
   • shifting gears

   In which areas would you want to seek improvement? with whom?

4. What are some recent experiences you have had where it was challenging to be people smart? What were the challenges you faced?
5. How would you and your organization benefit if your people skills were excellent?
6. In your opinion, are some individuals incapable of developing their people skills? What happens when we believe that some individuals are hopeless?