A Business Fable in 30 Seconds: The Window(s)

Jeevan Sivasubramaniam Posted by Jeevan Sivasubramaniam, Managing Director, Editorial, Berrett-Koehler Publishers Inc.



A rather clueless elderly father texts his daughter on a cold winter morning saying, "Windows frozen, won't open."

The daughter texts back, "Okay, gently pour some lukewarm water over it and then gently tap edges with a hammer."

Father texts back ten minutes later, "Computer really messed up now."

Moral of the Story: Always make sure you know the nature of an inquiry before giving a response.