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BK Blog Post
Posted by Crystal Kadakia, HR Consultant, Owner, Invati Consulting.
As we learned from our recent guest post author, Bill Latta, the sales industry has always been a tough nut to crack for all generations. Burnout in the sales industry is always an issue, regardless of generation. But as 15 executives shared this week regarding their first jobs, you’ve gotta start somewhere. However, Millennials are growing up and entering the workforce in a different world, where purchasing behavior is changing dramatically. There are many posts and new thought leaders rising in the world of how to market to Millennials and analyzing the Millennial consumer. But what about Millennials employed as sales and customer service professionals? How is the world changing for them? I interviewed Shaun Kelly, a Millennial who has already worked multiple retail jobs in a span of nearly 7 years, including Best Buy, Lowe’s, and Sam’s Club, on the road to getting his college degree. Like many Millennials, he has thoughts of being an entrepreneur and looks for meaningful, flexible work. What has he learned from his experiences so far? Q: What did your retail employers do well that you liked? How did they keep you interested and engaged in the work? I loved working at Best […]