The Outward Mindset

Seeing Beyond Ourselves How to Change Lives and Transform Organizations

The Arbinger Institute (Author) | Arbinger Institute (Author)

Publication date: 05/13/2016

The Outward Mindset

The Arbinger Institute has helped millions with its bestsellers Leadership and Self-Deception and The Anatomy of Peace. Now, with unique grace and clarity, it describes the one change that can dramatically improve organizational performance, spark innovation, strengthen all your relationships, and make your life and the lives of everyone around you better.

To change what we do, we first need to change how we see and relate to the world. Changing from an inward mindset to an outward mindset makes all the difference.

Without even being aware of it, many of us operate from an inward mindset, a single-minded focus on our own goals and objectives. This book points out the many ways, some quite subtle and deceptive, that this mindset invites tension and conflict. But incredible things happen when people switch to an outward mindset. They intuitively understand what coworkers, colleagues, family, and friends need to be successful and happy. Their organizations thrive, and astonishingly, by focusing on others they become happier and more successful themselves! This new mindset brings about deep and far-reaching changes.

The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organizations typically experience between their actual inward mindsets and their needed outward mindsets. And it provides simple yet profound guidance and tools to help bridge this mindset gap. In the long run, changing negative behavior without changing one’s mindset doesn’t last—the old behaviors always reassert themselves. But changing the mindset that causes the behavior changes everything.

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Overview

The Arbinger Institute has helped millions with its bestsellers Leadership and Self-Deception and The Anatomy of Peace. Now, with unique grace and clarity, it describes the one change that can dramatically improve organizational performance, spark innovation, strengthen all your relationships, and make your life and the lives of everyone around you better.

To change what we do, we first need to change how we see and relate to the world. Changing from an inward mindset to an outward mindset makes all the difference.

Without even being aware of it, many of us operate from an inward mindset, a single-minded focus on our own goals and objectives. This book points out the many ways, some quite subtle and deceptive, that this mindset invites tension and conflict. But incredible things happen when people switch to an outward mindset. They intuitively understand what coworkers, colleagues, family, and friends need to be successful and happy. Their organizations thrive, and astonishingly, by focusing on others they become happier and more successful themselves! This new mindset brings about deep and far-reaching changes.

The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organizations typically experience between their actual inward mindsets and their needed outward mindsets. And it provides simple yet profound guidance and tools to help bridge this mindset gap. In the long run, changing negative behavior without changing one’s mindset doesn’t last—the old behaviors always reassert themselves. But changing the mindset that causes the behavior changes everything.

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Meet the Authors


Visit Author Page - The Arbinger Institute

THE ARBINGER INSTITUTE is a worldwide training, consulting, and coaching organization whose programs and methodologies are based on forty-five years of research in the psychology of human behavior and motivation and more than thirty-five years of experience working with organizations worldwide. Headquartered in the United States, Arbinger has operations around the world, including throughout the Americas, Europe, Africa, the Middle East, India, Oceania, and Asia. To learn more about how Arbinger s work can help you or your organization, please visit www.arbinger.com.



Visit Author Page - Arbinger Institute

The word 'arbinger' is the ancient French spelling of 'harbinger': one who indicates or foreshadows what is to come; a forerunner. The Arbinger Institute is a harbinger of change.

Arbinger is a worldwide consulting company and think tank comprising people who have been trained in business, law, economics, philosophy, family dynamics, education, coaching, and psychology. The members of Arbinger come from diverse cultural backgrounds and from all religious and nonreligious traditions and belief systems. What they share is a deep understanding and passion for the ideas underlying Arbinger's work--a compelling model of human understanding and motivation that explains the ubiquitous problem of self-deception and how to solve it.

Arbinger's mission grows out of the work of an international team of scholars that broke new ground in solving the age-old problem of self-deception, or what was originally called "resistance." Arbinger was founded to translate this important work on self-deception--and its solution--into practical effect for individuals, families, and organizations worldwide.

Arbinger has grown from a small organization with only ten facilitators and staff members in 2000 to an international organization with over 300 facilitators, coaches, and staff members offering public courses, consulting and coaching services, and tailored organizational interventions. The members of Arbinger are mobilized to help organizations, communities, individuals, families, educators, those in the criminal justice system, and helping professionals. Arbinger's clients range from individuals who are seeking help in their lives to many of the largest companies and governmental institutions in the world. Among these organizational clients are Microsoft, IBM, ATT, Lockheed Martin, Nike, Harley-Davidson, Intel, Nokia, USA Today, Cornell University, the U.S. Navy, the U.S. Air Force, the U.S. Army Corps of Engineers, the Justice Department, the Energy Department, and the Treasury.

For more information please visit the Arbinger Institute online here

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Table of Contents

Contents

Part I: Something New
1. A Different Approach
2. What Shapes Behavior
3. Two Mindsets
4. Seeing Truthfully

Part II: Exploring the Outward Mindset
5. Getting Our of Our Own Way
6. The Lure of Inwardness
7. The Outward Mindset Solution

Part III: Becoming More Outward
8. The Outward Mindset Patters
9. Applying the Outward Mindset Patters
10. Don’t Wait On Others

Part IV: Multiplying Mindset Change
11. Start With Mindset
12. Mobilize Around a Collective Goal
13. Allow People Full Responsibility
14. Shrink Distraction
15. Turn Systems Outward
16. The Road Ahead


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Endorsements

ENDORSEMENTS


Leaders who serve others with an outward mindset encourage a culture of collaboration where everybody wins. Read The Outward Mindset and learn how great servant leaders think.
- Ken Blanchard, coauthor of The New One Minute Manager® and Collaboration Begins with You


The Outward Mindset provides a compelling framework for self-accountability. It is a must read for leaders who are looking to mobilize themselves, their teams or their organizations to achieve a collective goal.
- Nancy Murphy, Executive Director, Learning Operations, Cox Communications


The new perspective provided by this book and its built-in practical application tools have motivated me to actively experiment. I'm amazed at how quickly conversations, reactions, and behavior are changing for the better.
- Gary M. Riding, SVP, Samsung Electronics America


The Outward Mindset powerfully demonstrates how teams can come together to deliver superior results. I had a hard time putting it down, and applying the frameworks myself, I saw immediate, practical impact.
- Dan Shimoff, Vice President, McGraw-Hill Education


This book is a must-read for anyone who wants to know how to make a big difference in the lives of the people they lead and the results they achieve. It will change how you approach the challenges in your company, community, and family.
- Elizabeth Hall, Former VP HR, Cricket Communications


The Outward Mindset is a ‘how to’ field guide for promoting personal and organizational mindset change—which, more than changes to process or anything else, is the change that actually yields results.
- Neil McDonough, President and CEO, Flexcon


Through practical real-life examples, The Outward Mindset shows how personal and organizational transformations occur when we look beyond ourselves to the needs of others. The concepts are transformational for any type or size of organization.
- Dave Friedman, Chief of Staff, Office of the CEO, Citrix


A thought provoking and practical book! It helps me to look at my personal and professional life with a whole new perspective.
- Tom DiDonato, SVP Human Resources, Lear Corporation


The Outward Mindset details a kind of radical presence with others that transforms relationships, enriches lives, and boosts organizational performance. It scores a rare trifecta—important, engaging, and practically powerful.
- Corey Jamison, President and CEO, XperienceU Training and Leadership Development


An outward mindset is essential for empowering human potential and possibility. It unlocks an organization's ability to preserve and grow profitability with limited resources.
- Jeff Kerr, Executive Vice President, U.S. Bank


Simple but meaningful concepts applicable to work and home. Hits the nail on the head in prioritizing mindset change over leader behaviors.
- Simon Kelner, Global Head of Talent Development, Merck


Transformational! An outward mindset guarantees better results and a better life.
- Jean-Francois Turgeon, President, Tronox TiO2

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