From one of America's most popular motivational speakers, comes a set of new and powerful rules for personal transformation that help you break through the invisible beliefs that are holding you back.

We all have times in our lives when the results of our behavior don't seem to be meeting our needs. These shortfalls may result in depression, anger, frustration, and relationship struggles, among a host of possible symptoms. It often seems difficult to see a clear path out of the problems.

In this new book Hyrum Smith does two things that are invaluable to people who wish to make their lives less painful. First, he reveals, through a clear and simple model, how we get to the place where our behaviors cause these kinds of problems. Then, with a simplicity that is impressive in itself, he describes the steps we must take to identify and rectify the beliefs leading to our painful behavior.

Through the use of the “Reality Model” and the concept of the “Belief Window,” illustrated through humorous anecdotes and a powerful experience at a high school, Hyrum not only lays out the intellectual framework of this model, he draws you in emotionally as well. When you are done, you will agree with him that the solution to our problems is simple. It's not easy, but it is simple.

The result is a powerful process for transforming your habits, relationships, and personal and career success.

Instead of being boring and time-wasting, meetings can be places where participants and leaders can get their work done productively, efficiently, and happily. It is not an impossible dream. This book shows how.

Constant, continuing, and cataclysmic change is causing a major crisis within business organizations today. Faced with constantly advancing technology, unpredictable market shifts, intense global competition, and an increasingly independent "free agent" workforce, the only way for an organization to adapt and succeed is to build a "culture of inclusion" that nurtures and draws on the talents of a diverse workforce.
Easy to say but hard to do; most organizations are mired in industrial revolution, static-world business models administered by monocultural, bordering-on-oppressive, "command and control" hierarchies. Organizations at risk include Fortune 500 giants, entrepreneurial start-ups, manufacturing and retail operations, government agencies, not-for-profits, educational institutions, and others.
Most organizational change efforts-whether labeled as diversity efforts, re-engineering, right-sizing, or total-quality-management-are a waste of time, money, and human effort. Most produce more cynicism than results, and they can poison the waters for future change efforts. The Inclusion Breakthrough cuts a path through this potential minefield, offering a proven methodology for strategic organizational change, including models for diagnosing, planning, and implementing inclusion-focused, culture-change strategies tailored to each organization's individual needs. It also describes the key competencies for leading and sustaining a culture of inclusion.
Offering real-world results of "before and after" surveys, including anecdotal and statistical reports of organizational change achieved using the methodologies described, The Inclusion Breakthrough presents an overview of current workplace conditions, attitudes, and policies based on interviews, surveys, and focus groups encompassing thousands of people in major organizations. The Inclusion Breakthrough demonstrates why the bottom line must be the central focus of any change strategy-and more importantly, how to carry that strategy out successfully.

This first comprehensive guide to helping mentors and mentees bridge gaps between and among cultures-a growing issue in today's diverse workplace-is coauthored by the founder and CEO of the Center for Mentoring Excellence.



As the workplace has become more diverse, mentoring has become more challenging. Mentors and mentees may come from very different backgrounds and have limited understanding of each other's cultures and outlooks. But mentoring remains the most powerful tool for creating meaningful relationships, furthering professional development, and increasing engagement and retention. Younger workers and emerging leaders in particular are demanding it.

Lisa Z. Fain and Lois J. Zachary offer a timely, evidence-based, practical guide for helping mentors develop the level of cultural competency needed to bridge differences. Firmly rooted in Zachary's well-known four-part mentoring model, the book uses three fictional scenarios featuring three pairs of diverse mentors and mentees to illustrate how key concepts can play out in real life. It offers an array of accessible tools and strategies designed to help you increase your self-awareness and prepare you to embrace and leverage differences in your mentoring relationships. But beyond tips and techniques, Fain and Zachary emphasize that authenticity is the key-the ultimate purpose of this book is to help the mentor and mentee make a genuine connection and learn from each other. That's when the magic really happens.

Though celebrated as a black pioneer who became an officer and president at companies like Avon and Carson Products (now part of L'Oreal), Joyce Roché secretly felt like an impostor. Recounting her own struggle to feel she deserved her hard-won victories, she includes interviews with other business leaders to provide guidance for women, minorities, and anyone who struggles to own the right to succeed.

Research shows that women consistently undervalue their skills and readiness for challenging jobs, promotions, and assignments – while men have the opposite bias. How can women compete on this tilted playing field if they talk themselves out of the game before they start? Helene Lerner tells women that NOW is the time to step up as a leader, ready or not.

Most approaches to conflict resolution and negotiation result in just temporary settlement, compromise, or capitulation. This book offers new principles and new tools to show how to get to real, lasting resolution of any kind of personal, business, organizational, or community conflict

In a world of unprecedented disruption, mastering the art of change isn't just an advantage-it's essential for survival.

Drawing from decades of work with global organizations, military commanders, and NASA leaders, Jeff and Staney DeGraff reveal how true transformation emerges not from avoiding contradictions, but from embracing them.

This groundbreaking book, the third installation in their comprehensive innovation series, introduces a revolutionary framework for understanding and leveraging paradox. Through rich storytelling and battle-tested strategies, the DeGraffs unpack seven fundamental contradictions that define transformative growth:

How do we achieve more by doing less? Why does certainty often lead to failure, while embracing uncertainty paves the path to breakthrough? When does resistance become the catalyst for change? The Art of Change demonstrates how these seeming contradictions hold the key to profound transformation-both personally and professionally.

This isn't just another business book-it's a practical philosophy for navigating complexity in dynamic environments. Whether you're leading a Fortune 500 company, steering a non-profit through turbulent times, or seeking personal growth, you'll discover:

• A proven framework for turning obstacles into opportunities
• Practical tools for making better decisions in ambiguous situations
• Strategies for building resilience through embracing paradox
• Methods for driving innovation by challenging conventional wisdom
• Techniques for leading transformational change in any environment

The Art of Change completes a pioneering trilogy that establishes a comprehensive school of thought around innovation and transformation. Building on the foundations laid in their previous works, the DeGraffs provide their most sophisticated and nuanced exploration yet of how to drive meaningful change in complex systems.

Don't just manage change-master it. Learn how to transform paradoxes into breakthroughs and turn uncertainty into your greatest advantage. The Art of Change is your essential guide to navigating the contradictions that define our era and achieving lasting transformation in an increasingly fluid world.

This is the first book on influencing others aimed squarely at introverts, who make up half of the U.S. population. Jennifer Kahnweiler, bestselling author of The Introverted Leader (20,000 copies sold) demonstrates precisely how introverts can be highly effective influencers when, instead of trying to act like extroverts, they make the most of their natural strengths.

Our future will be radically decentralized, digitized, and disrupted. Leaders will need more than just skills to survive. Veteran futurist Bob Johansen offers five literacies-combinations of discipline, practices, and perspective-for thriving in a volatile, uncertain, complex, and ambiguous world.


A rapid and massively disruptive shift from centralized to distributed organizations has already begun. But current leadership practices were designed for large, centralized organizations, making them increasingly obsolete. Bob Johansen, who has been projecting future trends from Silicon Valley since 1968, outlines five literacies leaders need to develop to cope with this brave new world.

Johansen says leaders need the literacy of projecting themselves into the future and “looking backwards” to make sure they are preparing for potential new developments. They have to cultivate the literacy of voluntarily engaging with their fear in a safe way, using simulations and gaming, so they can immerse themselves in the things they're worried about and deal with them. Distributed leadership is a third vital literacy-leaders need to know how to guide organizations that have no center, grow from the edges, and can't be controlled. In a globalized world they must master multimedia leadership-the literacy of having presence and influence even when they're not physically present. And finally, to stay on top of all this, they need the literacy of creating positive energy: leaders have to be extremely fit, physically and mentally, to keep their own energy and that of their organizations high to cope with this era of extreme disruption. Johansen presents dramatic and mind-expanding examples of how forward-looking organizations are developing these literacies and offers readers sage advice on how to cultivate them.

Leadership is difficult--in our quest to teach leaders the secrets of success, we've somehow lost sight of this truth. Steven Snyder teaches leaders that leadership is a marathon, not a sprint; his book offers key strategies for navigating challenges.

This is the first comprehensive book on all aspects of managing Hispanic employees - who already represent nearly a quarter of the U.S. workforce and are projected to represent more than half by 2050 - and it combines practical advice with research knowledge on the unique cultural issues in hiring, motivating, training, supervising, developing, retaining, and other aspects of managing Hispanic workers.

Bias is real and we all have it, but there is good news: even though bias is part of the human condition, we are not powerless against it. The secret is building authentic, deep relationships across differences.


Everybody's biased. We all harbor unconscious assumptions that get in the way of our good intentions and keep us from working harmoniously and effectively with other people. In our increasingly diverse society this can be a real stumbling block.

Tiffany Jana and Matthew Freeman-consultants who also happen to be a biracial couple-argue that ultimately the only way to really overcome bias is to focus our energy on building relationships. We need to extend our circle of trust to include people who are different from us in many ways – race, religion, sex, ethnicity, sexual orientation, education, socioeconomic class, and ability. These differences can enrich our lives and expand our perspectives.

Overcoming Bias doesn't advocate setting some kind of friend quota, merely that we seek out experiences that challenge our presuppositions and expose us to people, cultures, and ideas outside of our usual comfort zone. But this also requires some work on ourselves. Through vivid stories, soul-searching reflection, and fun (yes, fun!) exercises and activities Jana and Freeman help us become aware of our own biases, stereotypes, and unacknowledged privileges. This book will provide you with everything you need to understand bias, talk about it with increased fluency, and overcome it so you can build stronger relationships.

This classic pioneering book provides keen insight into workplace diversity. With new tips, tools, and strategies for peacocks and penguins alike, your organization will flourish and take flight!