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ISBN 9781576756652
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Amazon Reviews

3 of 3 people found the following review to be helpful:

Excellent, practical book,  November 7, 2009

By Sue Strasenburgh

After finishing "Dealing with the tough stuff", I realized that I am
not alone and I definitely recommend that every business owner read this book!

The authors' stories were real and quite easy to relate to. I could
see my business and situations mirrored in the book. It added a new
perspective on running a business and remaining sane at the same time.


I realize now that I am not alone. I feel free. I am not the only
business owner who lays awake many sleepless nights trying to solve
the problems that arise every day.

The day after finishing the book, my morning (a Monday) started out
with a triple crown, (three nightmares in a row). Any other day
this would have turned my day upside down, but not today. I was not
overwhelmed. It surprised me, the calming effect the book had on me.

I have read many business books, excited by what I might learn, but
often disappointed.

Not this time. I felt that the book was written with me in mind.

I definitely recommend this book for all small business owners, who
sometimes need a light to guide them.

Sue Strasenburgh
Peerless Painting





3 of 3 people found the following review to be helpful:

A lifeline to entrepreneurs,  October 29, 2009

By Dawn McGee

There are a lot of business books out there and most of them don't have much to do with the headaches, heartaches and joys of starting and building a values driven company. The stories told by the authors do not shy away from telling it like it is - the real hard truths about what running a company entails. But they provide reassurance and guidance to help you navigate the inevitable challenges of growing a business. As a values driven investor, I hope all my companies read this book and talk about the implications with their teams.





3 of 3 people found the following review to be helpful:

The Best How-To for a Successful and Socially Responsible Business,  October 26, 2009

By Caroline Duell

This is a MUST READ and RE-READ for anyone in the early stages of business or for more seasoned entrepreneurs who are ready to jump start their company into making a positive impact on their communities and beyond. The advice is clear and easy to grasp. Their practical suggestions turn the daunting feat of running a business into an open road with signs to follow. I have read many business books, and never found one that cuts so quickly to the points that are important. The authors share real life experiences and weave them into nicely organized check lists to complete. If you've ever thought you didn't have what it takes to make the right decisions and follow through with them, this book is the key to changing your perspective - YOU are NOT alone!





3 of 4 people found the following review to be helpful:

The book entrepreneurs have been waiting for,  November 13, 2009

By Elizabeth B. Crook

Finally two successful women have told the truth about what it REALLY takes to build a business. Being an entrepreneur and a consultant to dozens and dozens of other entrepreneurs, I know the struggles. One of the biggest is reconciling what you believe a "successful entrepreneur" faces versus what I and my clients have faced.

Lisa and Margot deserve medals for their honesty and humility. They make the rest of us feel like we too can be successful and that the road may not be pretty, but that's normal.

Buy this book and give copies to every entrepreneur you know.





0 of 0 people found the following review to be helpful:

A 'must' for any serious entrepreneur and for collections catering to them,  January 20, 2010

By Midwest Book Review

Dealing with the Tough Stuff: Practical Wisdom for Running a Values-Driven Business comes from a Birkenstock founder and former Vermont Bread Company CEO and offers personal insights and reflections not to be found in the usual business 'how to' manuals. Each chapter tackles a set challenge, from honesty in handling employees to how to handle business disaster and challenges. These powerful insights are a 'must' for any serious entrepreneur and for collections catering to them.








•    Offers personal insights and advice from of some of the most successful socially conscious entrepreneurs in the country

•    Features dozens of true stories revealing what it’s really like to run a values-driven business—the good, the bad and the ugly

•    Includes tested tools, techniques and coping strategies for overcoming common and not-so-common challenges

Your business plan is only going to get you so far. When you’re actually running a values-driven business problems come up that you never could have anticipated. And as a mission-driven organization you face issues your more conventional colleagues never have to grapple with.  The whole experience can be incredibly isolating and draining.

Margot Fraser and Lisa Lorimer have been there, and they’re here to help. Together with five of their colleagues—including Stonyfield Yogurt founder Gary Hirshberg and former Ms. Foundation president Marie C. Wilson—they offer the kinds of personal insights and seasoned advice you just can’t get in business school. It’s like having a coaching session with some of the nation’s top socially conscious entrepreneurs.   

Each chapter of Dealing with the Tough Stuff tackles a particular challenge. How open and honest can you really be with your employees and still run an efficient business? At what point do you seek outside expertise? What do you do when things go terribly wrong? When is it time to leave? The authors and the members of their “advisory board” share their experiences—not just what worked, but sometimes what spectacularly didn’t. Some of these stories are harrowing: a worker getting killed by factory equipment, a supplier embezzling funds, a false accusation of intellectual property theft. Others are simply day-to-day conundrums: meeting payroll when you’re always in debt, deciding when and how to expand in a responsible way, balancing business needs with your commitment to the triple bottom line. At the end of each chapter, Lorimer and Frasier draw on the stories to offer practical "survival suggestions" that can guide readers through similar situations.

This is a book that readers can look to for affirmation, hope and tools. Others have been through what you’re going through, if not worse. They made it and so can you—because they’re going to show you how they did it. No book can cover every challenge that might arise, but if you learn from the attitudes, techniques and coping mechanisms these seasoned leaders offer, you’ll get through the tough stuff with your sanity and your business intact.