by Peggy Holman, Tom Devane, and Steven Cady
Publication date: 03/01/2008
The service sector has grown to become 80% of the US economy, yet it's poised for a revolution in personalization, big data, and complexity. How can companies design a strategy to compete?
Continuing his groundbreaking work in Positive Organizational Scholarship, Robert Quinn (bestselling author of Deep Change) offers a clear path and concrete actions for creating extraordinarily high-performing organizational cultures.
Bestselling author Jennifer Kahnweiler (Quiet Influence and The Introverted Leader—over 20,000 copies sold each) offers a five-step process that will help introverts and extroverts understand and appreciate each other and work together to achieve more tha
Leading scholars Ryan W. Quinn and Robert E. Quinn marshal both scientific research and personal experience to show how you can achieve the fundamental state of leadership—lifting up both yourself and those around you. This second edition (first edition h