Crystal is a lauded speaker, author, thought leader, and consultant for Millennials, Multi-Generational Workplace, and Modernizing the Workplace. She is considered a unique resource and requested by executives and organizations to bring practicality and rigor to applying Millennial insights in today's world. She leads projects in her areas of expertise: diagnosing Millennial turnover issues, attracting Millennial talent, increasing retention and engagement of the multi-generation workplace, and leading strategic application of Millennial insights. She speaks, she offers training, and she consults to solve the biggest human capital trend of our next decade.

Crystal is also the Human Capital SIG chair for the Association of Talent Development Atlanta Chapter, a two-time TEDx speaker, a Huffington Post Blogger, and Certified Coach.