clausmøller
    clausmøller

    Claus Møller

    Copenhagen, DNK

    BK Expert
    Community Member Author

    Claus Møller is the founder of TMI. He has written several books on management, which together have sold more than three million copies.
    A Complaint Is a Gift

    A customer complaint is the most valuable source of feedback you can receive to improve your business. This new and impro...

    Claus has not listed any clients.
    Fees for services are available upton request.
    A Complaint Is a Gift

    A customer complaint is the most valuable source of feedback you can receive to improve your business. This new and improved second edition guides you through responding to complaints, taking advantage of when complaints become personal, and how you, too,

    By Berrett-Koehler Staff , December 9, 2014
    Berrett-Koehler hasn't added any comment

    Claus has not added any photos.