Jay Spechler
Florida, USA
Contact Jay Spechler
Jay W. Spechler is senior examiner for the Baldrige National Quality Award Committee, a judge for the Sterling Quality and Productivity Award of the State of Florida, and the author of three books on quality management. He is the editor and coauthor of Managing Quality in America's Most Admired Companies.
What are America's leading companies doing to excel in quality?
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