2019 Berrett-Koehler Website Sale

Ordering Information and Policies

Discount Code

Use code PRESENTS at checkout or mention it to customer service representatives to get 40% off & free shipping any Berrett-Koehler Product 12/2/19-12/9/19. Some limitations apply for international customers.

Discount Terms

Discount Duration 

Discount applies 12:00am PST Dec 2 2019 through 11:59 pm PST Dec 9 2019.

Digital Products

Discount applies to all digital products for US and international customers. 

Print Products

Discount applies to print products for US customers only.
Since Berrett-Koehler is unable to sell and ship print products outside the US, discount applies to digital products only for customers outside of the United States. For international orders, contact our distributor Penguin Random House Professional Services

Shipping

Free shipping is limited to US locations only. Orders of 10 or less are shipped via USPS, orders of 10 or more are shipped via FedEX. Expedited shipping available for added cost. For more detailed information, see below.

Returns

We are happy to accept returns on sale items. See instructions below.

Order by online or by phone

Order online or by phone at (800)929-2929 (weekdays, 8 am - 9 pm Eastern Standard Time) or by fax at (802)864-7626 (please include your daytime phone number).

Shipping charges (for orders within the U.S.)

ALL orders within the United States are shipped FREE. Orders of less than ten books are shipped via United States Postal Service (USPS). Orders of 10+ books are shipped via UPS or FedEx Ground at no additional charge. Please allow 2 to 3 weeks for delivery.
Rush shipping is available by request for an additional charge.

Digital Orders 

For information on ebook and audiobook orders and fulfillment, go here.

International Orders 

Digital product orders (ebooks, audiobooks)

Unless otherwise noted, we distribute our digital products to customers worldwide from this website.

Print book orders
If you are outside the U.S. and would like to order from Berrett-Koehler Publishers, please contact our international distributor:
Penguin Random House Professional Services
888.523.9292 in Canada
410.848.1900 for all other international inquiries
Email: [email protected]
Customer Service mailing address:
Penguin Random House
400 Hahn Road
Westminster, Maryland 21157 USA

Returns

We want you to be completely satisfied in all your dealings with Berrett-Koehler. If you are not satisfied with your Berrett-Koehler purchase for any reason, just send it back to us for a full refund.

Please send returns via a traceable shipping method and be sure to include a copy of the original invoice and the reason for return. 

Return Address

Berrett-Koehler
C/O AIDC
Attn: Returns
82 Wintersport Lane
Williston, VT 05495

Order FAQs

Answers to your questions about returns, backorders, sales tax, shipping charges, and anything else related to ordering, online or off, can be found on our FAQs page.

Customer Service

For questions, please submit your inquiry via the Customer Feedback tool.