“This book will soon become a widely accepted standard on how to deliver a successful project on time and on budget in any industry.” 
—John Garahan, Vice President, Global Delivery, Broadridge Financial Solutions

Successful project managers must engage and motivate others to achieve complex goals. Ruth Pearce shows how behavior, language, and attitudes affect engagement and how leveraging character strengths can help improve relationships, increase innovation, and build higher-functioning teams. This focus on character strengths—such as bravery, curiosity, fairness, gratitude, and humor—can help project managers recognize and cultivate the things that are best in themselves and others.

Many project managers do not have the authority to direct the activities of people on their teams—they can only influence them. The most influential people succeed by focusing less on themselves and their message and more on others. They pay attention, they are brave, they are vulnerable, they are curious, and they look for and acknowledge the things that are important about and to the other person. And they model the behavior that they want to see. This book tells you how.

Pearce provides tools and frameworks for building a culture of appreciation, understanding character strengths, mapping leadership qualities, understanding learning styles, identifying team roles, and executing plans. She also explores the factors that contribute to conflict and tensions, as well as strategies for getting through difficult times. We see these tools and techniques in action through “Maggie,” a project manager who is struggling to motivate her team. Each chapter concludes with reflective questions to make the ideas stick and with key strategies for success.

This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations—over 200,000 copies sold and translated into seventeen languages!

We live, say Edgar and Peter Schein, in a culture of “tell.” All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions—it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.

The Scheins define Humble Inquiry as “the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.” It was inspired by Edgar's twenty years of work in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death.

In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking. This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way.

Discover eight powerful mindset shifts that enable leaders and seekers of all ages to thrive in a time of unprecedented change and uncertainty.

Being adaptable and flexible have always been hallmarks of effective leadership and a fulfilling life. But in a world of so much—and faster-paced—change, and an ever-faster pace of change, flexibility and resilience can be stretched to their breaking points. The quest becomes how to find calm and lasting meaning in the midst of enduring chaos.

A world in flux calls for a new mindset, one that treats constant change and uncertainty as a feature, not a bug. Flux helps readers open this mindset—a flux mindset—and develop eight “flux superpowers” that flip conventional ideas about leadership, success, and well-being on their heads. They empower people to see change in new ways, craft new responses, and ultimately reshape their relationship to change from the inside out. April Rinne defines these eight flux superpowers:

• Run slower.
• See what's invisible.
• Get lost.
• Start with trust.
• Know your “enough.”
• Create your portfolio career.
• Be all the more human (and serve other humans).
• Let go of the future.

Whether readers are sizing up their career, reassessing their values, designing a product, building an organization, trying to inspire their colleagues, or simply showing up more fully in the world, enjoying a flux mindset and activating their flux superpowers will keep readers grounded even when the ground is too often shifting beneath them.

Most business books on social media have focused on using it as a marketing tool. Many employers see it as simply a workplace distraction. But social media has the potential to revolutionize workplace learning. People have always learned best from one another -- social media enables this to happen unrestricted by physical location and in extraordinarily creative ways. The New Social Learning is the most authoritative guide available to leveraging these powerful new technologies.

Tony Bingham and Marcia Conner explain why social media is the ideal solution to some of the most pressing educational challenges organizations face today, such as a widely dispersed workforce and striking differences in learning styles, particularly across generations. They definitively answer common objections to using social media as a training tool and show how to win over even the most resistant employees. Then, using examples from a wide range of organizations -- including Deloitte, IBM, TELUS, and others -- Bingham and Conner help readers sort through the dizzying array of technological options available and decide when and how to use each one to achieve key strategic goals.

Social media technologies -- everything from 140-character "microsharing" messages to media-rich online communities to complete virtual environments and more -- enable people to connect, collaborate, and innovate on levels never before dreamed of. They make learning dramatically more dynamic, stimulating, enjoyable, and effective. This greatly anticipated book helps organizations create a contemporary learning strategy that is as timely as it is transformative.

• The first book to help organizations understand and harness the extraordinary workplace learning potential of social media

• Cowritten by the CEO of the world's largest workplace learning organization and a consultant and writer with extensive experience on the forefront of workplace learning technology

• Features case studies showing how organizations around the world have transformed their businesses through social media

Most business books on social media have focused on using it as a marketing tool. Many employers see it as simply a workplace distraction. But social media has the potential to revolutionize workplace learning. People have always learned best from one another -- social media enables this to happen unrestricted by physical location and in extraordinarily creative ways. The New Social Learning is the most authoritative guide available to leveraging these powerful new technologies.

Tony Bingham and Marcia Conner explain why social media is the ideal solution to some of the most pressing educational challenges organizations face today, such as a widely dispersed workforce and striking differences in learning styles, particularly across generations. They definitively answer common objections to using social media as a training tool and show how to win over even the most resistant employees. Then, using examples from a wide range of organizations -- including Deloitte, IBM, TELUS, and others -- Bingham and Conner help readers sort through the dizzying array of technological options available and decide when and how to use each one to achieve key strategic goals.

Social media technologies -- everything from 140-character "microsharing" messages to media-rich online communities to complete virtual environments and more -- enable people to connect, collaborate, and innovate on levels never before dreamed of. They make learning dramatically more dynamic, stimulating, enjoyable, and effective. This greatly anticipated book helps organizations create a contemporary learning strategy that is as timely as it is transformative.

This newly updated and revised edition of the classic (60,000 copies sold) celebrates the global growth of the THEORY U phenomenon and its evolution in multiple industries worldwide.
Access the deepest source of inspiration and vision

We live in a time of massive institutional failure that manifests in the form of three major divides: the ecological, the social, and the spiritual. Addressing these challenges requires a new consciousness and collective leadership capacity. In this groundbreaking book, Otto Scharmer invites us to see the world in new ways and in so doing discover a revolutionary approach to learning and leadership.

In most large systems today, we collectively create results that no one wants. What keeps us stuck in such patterns of the past? It's our blind spot, that is, our lack of awareness of the inner place from which our attention and intention originate. By moving through Scharmer's U process, we consciously access the blind spot and learn to connect to our authentic Self-the deepest source of knowledge and inspiration. Theory U offers a rich diversity of compelling stories, examples, exercises, and practices that allow leaders, organizations, and larger systems to cosense and coshape the future that is wanting to emerge.

This second edition features a new preface in which Scharmer identifies five transformational trends and describes U process case stories around the world. There are also eight color drawings by Kelvy Bird that capture U journey applications and illustrate the concepts in the book, as well as new resources for applying the principles and practices.

We all want to be in control-of our jobs, our relationships, our lives. However, the autocratic behaviors stemming from our desire for control are proving less and less effective in today's more participative organizational cultures.

In Memoirs of a Recovering Autocrat, Richard Hallstein speaks to all of us. Through revealing anecdotes and personal examples, he helps us see the many ways in which we manifest our constant struggle for control and thereby make our work and our lives more difficult for ourselves and those around us. And he offers practical help for learning more participative styles of managing and living a more joyous and satisfying life, both personal and professional.

Written with an intimacy rare in business books, the twenty-one vignettes in this enlightening and entertaining confession evoke twinges of recognition in all of us. Through Richard Hallstein's experiences, we recognize our own autocratic behaviors-encouraging competition instead of collaboration; demanding perfection from ourselves and others; hanging on to power instead of sharing it; even surrounding ourselves with people just like ourselves in order to avoid conflict. His prescription for overcoming the autocrat within us not only creates new possibilities for getting a job done, but releases us from having to know everything, do everything, and control everything.

• An easy-to-read, how-to guide for executives, managers, business professionals, entrepreneurs, and change leaders who are seeking profit improvement strategies that fit their organizations
• By a working executive who has put these ideas into action and seen them work
• Provides a cost-reduction alternative to employee layoffs that also helps managers motivate employees to generate creative ideas
• Reveals how to immediately improve profits with over 100 innovative profit building ideas