Thousands if not millions of people have heard the term “servant leadership,” introduced by Robert K. Greenleaf in his landmark essay The Servant as Leader, published in 1970. There are now Centers for Servant Leadership in ten countries and counting. His work is regularly cited by some of the most prominent business writers and leaders in the world, such as Ken Blanchard, Stephen Covey, Peter Senge, Margaret Wheatley, and Peter Block. And yet until now there has been no biography of the man who first developed this revolutionary idea. Don Frick was given unfettered access to all of Greenleaf’s papers and correspondence. The result is a fascinating book that details the sources of Greenleaf’s thought, describes his friendships with dozens of well-known people, and shows how he influenced business history well before his first book was published at the age of 73, and lived his own life as a servant leader. As Director of Management Research at AT&T for 38 years, Greenleaf was known as “AT&T’s Kept Revolutionary.” Among other unusual initiatives, he oversaw a novel program which taught executive decision making through great literature, established the first corporate assessment center using knowledge gleaned from the OSS’s approach to training civilian spies during World War II, and invited leading philosophers and theologians to have conversations with AT&T executives. After a period of soul searching and some surprising experiments in consciousness, Greenleaf retired from AT&T and began to develop the concept of servant leadership, the then-heretical notion that leaders lead best by serving their followers rather than “commanding” them. He continued to promote the idea through teaching, writing, and consulting until his last years, and was instrumental in creating a score of important organizations such as The Center for Creative Leadership and Yokefellow Institute. Always, Greenleaf was a seeker opening himself up to novel experiences and astonishing people. He was a complex person—an introvert who served in public roles, a wise person who refused to give others “The Answer,” a brilliant thinker who often declared, “I am not a scholar.” His grave carries the epitaph he wrote for himself: “Potentially a good plumber; ruined by a sophisticated education.”

• The first biography of Robert Greenleaf, originator of the immensely influential concept of "servant leadership" which plays a crucial role in the writings of today's most important business thinkers and has had an major impact on organizations of all types
• Explores the origin, development, basic concepts, and practical applications of the idea of servant leadership
• Greenleaf maintained friendships with some of the most important men and women of the twentieth century, including Eleanor Roosevelt, Peter Drucker, the Menninger brothers, Reinhold Niebuhr, Aldous Huxley, Alcoholics Anonymous founder Bill Wilson, and many others
• Includes a foreword by Peter M. Senge

Our Time Is Now We have entered an age of disruption. Financial collapse, climate change, resource depletion, and a growing gap between rich and poor are but a few of the signs. Otto Scharmer and Katrin Kaufer ask, why do we collectively create results nobody wants? Meeting the challenges of this century requires updating our economic logic and operating system from an obsolete “ego-system” focused entirely on the well-being of oneself to an eco-system awareness that emphasizes the well-being of the whole. Filled with real-world examples, this thought-provoking guide presents proven practices for building a new economy that is more resilient, intentional, inclusive, and aware. “A watershed! An inspiring, practical weaving of the inner and outer dimensions of the systemic changes so many around the world are now working toward.” —Peter Senge, Senior Lecturer, MIT Sloan School of Management; Founding Chair, Society for Organizational Learning; and author of The Fifth Discipline “Scharmer and Kaufer have succeeded in writing the book that has the potential to transform civilization from one based on a rapacious, ego-driven economics to a viable, ecological, awareness-based model. This is a must-read for anyone who cares. It may well be the single most important book you ever read.” —Arthur Zajonc, President, Mind and Life Institute, and author of Meditation as Contemplative Inquiry “Scharmer and Kaufer provide a creative and practical approach to shifting our economies. I see business as a movement, and this book shares that movement with the world, offering us inspiration to tap into the deeper levels of our humanity and urging us to transform the crises of our times.” —Eileen Fisher, founder, Eileen Fisher, Inc. “The shift to an eco-system economy is emerging everywhere around us. Otto’s and Katrin’s clarity in identifying that this shift requires change-makers to expand our thinking from the head to the heart has helped me to be more intentional in designing processes to awaken the hearts of entrepreneurs everywhere. This is a necessary condition for the emergence of the new economy.” —Michelle Long, Executive Director, Business Alliance for Local Living Economies “The purpose of business is to enhance the well-being of society. The 4.0 framework for transforming capitalism matters because it addresses a blind spot in our current discourse: how to create institutional innovations that could shift our economy from ego- to eco-system awareness at the scale of the whole.” —Guilherme Peirão Leal, founder and Cochairman, Natura Cosméticos

Exclusion robs people of opportunities, and it robs organizations of talent. In the long run, exclusionary systems are lose-lose.

How do we build win-win organizational systems?

From a member of the Thinkers50 2024 Radar cohort of global management thinkers most likely to impact workplaces and the first person to have written for Harvard Business Review from an autistic perspective comes The Canary Code—a guide to win-win workplaces.

Healthy systems that support talent most impacted by organizational ills—canaries in the coal mine—support everyone.

Currently, despite their skills and work ethics, members of ADHD, autism, Tourette Syndrome, learning differences, and related communities face drastic barriers to hiring and advancement. In the U.S., 30-40% of neurodivergent people and 85% of autistic college graduates struggle with unemployment. Like canaries in the mine, they are impacted by issues that ultimately harm everyone. Lack of flexibility, transparency, and psychological safety excludes neurodivergent, disabled, and multiply marginalized talent—and leaves most employees stressed and disengaged.

This unique book is a guide to change-making for CEOs, managers, HR leaders, and everyone who wants to contribute to building a more inclusive world.

The authors' over 25 years of experience spanning global diversity to neurodiversity leadership and extensive research on innovative practices of uniquely inclusive organizations around the world inform this books':

• Explicitly intersectional approach to (neuro)inclusion
• Holistic understanding of humans and their social, cognitive, emotional, and physical differences.
• Holistic approach to organizational talent practices, from creating job descriptions and recruiting to onboarding, performance management, and leadership development.
• A globally inclusive approach that centers, celebrates and invites multiple voices from the neurodivergent community.
• A lead from where you are approach to change-making.

This groundbreaking book combines the lived experience with academic rigor, innovative thought leadership, and lively, accessible writing. To support different types of readers, academic, applied, and lived experience content is clearly identified, helping readers choose their own adventure.

The Courage Gap offers on-point leadership advice. —Kirkus Reviews

Do you sometimes hold back when you know you need to speak up or step forward?
Fear creates the gap. Courage closes it.

This powerful guide from the bestselling author of You've Got This! cuts through the hype to connect the 'why' of courage to the 'how' of courage. Drawing on cutting-edge research woven together with stories that compel head and heart, The Courage Gap will help you bridge the think/do gap between what you've been doing and what you can do; between where you are and where you want to be-in your career, relationships, leadership, and life.

Distilling theory and hard-won wisdom spanning from Margie's childhood in rural Australia to her decades of living around the world and coaching ‘insecure overachievers' in Fortune 500 organizations, Margie shares a powerful 5-step roadmap to reprogram the self-protective patterns of thought and behavior that sabotage success to bring your bravest self to your biggest challenges and boldest vision.

At a time when courage seems in short supply, in a culture continually stoking insecurity and anxiety, this book will transform your deepest fears into a catalyst for your highest growth and the greatest good.

Applying the five steps will:
• Ignite passion and unlock the potential fear holds dormant
• Rewrite the scripts that have kept you stuck, stressed, and living too safely
• Reset your ‘nervous' system and embody courage in critical moments
• Transform discomfort as a cue to step forward and expand your bandwidth for bold action
• Reset your relationship to failure and make peace with the part of you that wimps out

For leaders, The Courage Gap provides a guide to operationalize and scale the courage mindset across your team and organization to deepen trust, dismantle silos, foster innovation, accelerate learning, and unleash collective courage toward a more secure and rewarding future.

In this third edition, bestselling authors Ken Blanchard and Mark Miller answer the question most leaders ask at some point in their career: What do I need to do to be a great leader? The secret may surprise you.

At one time or another, everyone in a position of authority-whether in a multi-national corporation or a local volunteer group-wonders what the key to great leadership is. And who better to answer that question than the team of Ken Blanchard, whose books on leadership have sold over 20 million copies, and Mark Miller, who worked his way up from line worker to vice president of one of the largest fast-food chains in the country. In The Secret, Blanchard and Miller use the uniquely accessible "business fable" format that Blanchard pioneered to get at the heart of what makes a leader truly able to inspire and motivate people. Debbie Brewster, recently promoted and struggling, finds herself about to lose her job due to poor performance. In an attempt to save her career, she enrolls in a new mentoring program offered by her company. Much to her surprise, Debbie finds her mentor is none other than Jeff Brown, the president of the company. Debbie decides that she is going to ask her new mentor the one question she feels she desperately needs answered: "What is the secret of great leaders?" Jeff's immediate answer-that great leaders serve their followers-completely flummoxes Debbie. Over the next 18 months, Jeff helps Debbie discover and explore five fundamental ways that leaders lead through service.

The Secret puts what Blanchard and Miller have learned about leadership in a form that anyone can easily understand, embrace, and pursue. It is a book that will benefit not only those who read it, but also the organizations they work in and the people who look to them for guidance.

The second edition includes revised and updated content including:

•    A new foreword by John Maxwell
•    A new resource section in the back matter summarizing key learning points
•    A greater focus on the book's primary focus: servant leadership
•    A more humanized protagonist
•    Numerous other minor renovations throughout

WE ARE ALL in the people business because we deal with other people all the time. But do you sometimes reach out to others only to find your efforts misunderstood or rejected? Do you wish your relationships with people close to you were more harmonious and fulfilling? PeopleSmart is a practical guide for anyone who asks these questions, which means most of us at some time or other. It reveals a powerful plan for making your relationships more productive and rewarding-whether they are with a supervisor and coworkers or a spouse, relatives, and friends-by developing your interpersonal intelligence.

• Offers user-friendly tips, helpful self-assessment tools, motivational checklists, and practical exercises to help readers build their interpersonal intelligence skills
• Provides an effective, step-by-step plan to make every relationship-with supervisors, coworkers, teammates, spouses, partners, children, relatives, and friends-more successful and fulfilling
• Presents eight essential interpersonal intelligence skills and a powerful five-step process for developing each one