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IT Maintenance: Applied Project Management modifies project management best practices to improve how IT system maintenance is managed. By taking a fresh look at increasing value and quality of system maintenance in a straightforward and practical way, this book helps readers understand how to apply modified project management best practices. From IT maintenance managers, project managers, and team members to CIOs, readers will:
• Discover cost savings associated with reducing staff Improve reporting status and metrics
•Build greater customer satisfaction Learn how to perform work consistently
• Decrease staff stress level by stabilizing expectations
•Streamline team operations
•Decrease the manager's ongoing workload

PLUS! This practical reference is organized by process groups similar to the PMBOK® — providing you with applied step-by-step guidance.

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Presents a straightforward, comprehensive system that allows you to do less and achieve more.

  • Presents a straightforward, comprehensive system that allows you to do less and achieve more
  • Offers an approach tailored to the realities of today's wired, 24/7 workplace
  • Features links to complimentary online bonus material that will make applying the system simple and easy

Look at your to-do list. It's ridiculous. You can't get all that done. You're already at capacity. And it probably doesn't even list every single thing you need to do. The last thing you want to do is more. As a skeptical audience member once told author Laura Stack before a presentation, "I don't want to hear a productivity consultant telling me to do more with less. I want to do less and achieve more."

This is exactly what Stack offers. You're never going to save time and increase efficiency by adding more to your bloated list. You need a system: a comprehensive approach that will enable you to organize your life around the tasks that really matter and let go of the ones that don't. Stack's innovative, step-by-step Productivity Workflow Formula allows you to spend less time and achieve greater results than you ever thought possible. By following her logical and intuitive process, you can wrestle your schedule into submission. Ultimately, you can recover as much as ninety minutes of your day (or even more) to use as you see fit.

Stack shows how to separate the productive wheat from the nonproductive chaff-to home in on the high-value tasks, protect the time to do them, and focus on their execution. Throughout this book, you'll learn how to scale back; reduce, reduce, reduce is Stack's mantra. You'll find dozens of ways to shrink your to-do list, calendar commitments, distractions, interruptions, information overload, inefficiencies, and energy expenditures. Each reduction will increase your results and save you time.

You know you can't work any harder-if you want to accomplish more, you have to work differently. Let Laura Stack show you how you can keep your sanity, advance your career, and spend more time with your family and friends.


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DISCOVER WHAT YOU'RE HERE TO DO

It's the end of work as we know it. Career paths look nothing like they did in the days before phones got smart. We work more hours at more jobs for more years than ever before. So it's vital that we know how to find work that allows us to remain true to who we are in the deepest sense, work that connects us to something larger than ourselves—in short, our “calling.” We all have one, and bestselling authors Richard Leider and David Shapiro can help you uncover yours.

Through a unique Calling Card exercise that features a guided exploration of fifty-two “natural preferences” (such as Advancing Ideas, Doing the Numbers, Building Relationships, and Performing Events), Leider and Shapiro give us a new way to uncover our gifts, passions, and values and find work that expresses them. Along the way, they mix in dozens of inspiring true stories about people who have found, or are in the process of finding, their own callings.

Uncovering your calling enables you to experience fulfillment in all aspects and phases of your life. And here's the even better news: you'll never have to work again. When you choose to do what you are called to do, you're always doing what you want to do. Work Reimagined offers an enlightening, effective, and entertaining approach to discovering what you were born to do, no matter your age or stage of life.

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The essential reference to help federal contractors negotiate and maintain profitable contracts—Now in its third edition!

This is the essential reference to help federal contractors negotiate and maintain profitable contracts—and remain in compliance throughout the life of the contract.
Government contracting rules and regulations have changed significantly over the past six years. This new third edition addresses these changes and more:
New thresholds for certification of cost and pricing data
Revisions in cost accounting standards
Implementation of commercial time-and-material and labor-hour contracts
New, stringent ethics requirements
Impact of stimulus funding
Revised cost principles, including excessive pass-through costs, post-retirement benefits, and travel costs
Redirected audit initiatives based on the GAO review of DCAA
Plus…changed requirements for bidding…pricing…cost accounting…subcontracting…contract modification…all the information you need to be in compliance with the new rules.
No other single book provides as much up-to-date federal procurement cost and pricing information in such a concise - yet comprehensive - format.

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Put the principles from Turning People into Teams: Rituals and Routines that Redesign How We Work into practice with the Turning People into Teams Toolkit by coauthors David and Mary Sherwin.  These tools are in Adobe PDF, Microsoft Word, and Microsoft PowerPoint file formats. Some tools can be printed and shared; others can be adapted to your specific needs and application requirements. The new toolkit includes 27 rituals discussed in the book with 120 corresponding 1-2 page documents.

Format: downloaded zip file (8.1 MB)

Section 1: BETTER BEGINNNNGS (11 rituals and 55 documents)

Start the Team by Talking About the Team
● Ritual: What Do We Bring to the Team?
● Ritual: What Do We Value as a Team?
● Ritual: What Habits Do We Want as a Team?

What Problem Are We Trying to Solve?
● Ritual: What Problem Are We Trying to Solve?
● Ritual: What Do We Know? What Do We Need to Learn?

What Does Success Look Like?
● Ritual: What Does Success Look Like?
● Ritual: What If We Don’t Succeed as a Team?
● Ritual: What Is Our Team Expected to Do?
● Ritual: What Should We Celebrate as a Team?

Plan the Kickoff With Your Team
● Ritual: Who Gets Invited?
● Ritual: What Activities Should Be in the Kickoff?

Section 2: WE'RE STUCK, NOW WHAT? (11 rituals and 40 documents)

Create the Right Kind of Conflict
● Ritual: Can I Give You Some Feedback?
● Ritual: What Should We Do With This Feedback?
● Ritual: How Can We Improve Our Project Work?

This Decision Should Be Easier
● Ritual: What Decision Are We Trying to Make?
● Ritual: What Criteria Apply to Our Decision?
● Ritual: What Options Are We Deciding Between?
● Ritual: What Are the Tradeoffs?
● Ritual: Which Option Are We Most Confident About?

Putting Our Ideas to the Test
● Ritual: What Do We Think Will Fix This Problem?
● Ritual: What’s Our Hypothesis for This Change?
● Ritual: What’s the Impact of This Change?

Section 3: SPRINTING TO THE FINISH (5 rituals and 25 documents)

Reflecting as a Team
● Ritual: What Should We Change?
● Ritual: What Were the Ups and Downs?
● Ritual: What Can We Not Change?

Talking About Accomplishment
● Ritual: Who Was Affected By Our Work?
● Ritual: What Effect Should Our Communication Have?

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This complete guide to effective, transformative diversity training provides an answer to the superficial, check-the-box DEI efforts that are undermining the entire field.

DEI work is getting a bad reputation. But that's because it's not being done right, say veteran diversity consultants James O. Rodgers and Laura Kangas. Too many organizations are treating diversity training as a quick-hit, low-cost, check-the-box activity.

Effective diversity training involves behavioral change based on adult learning theory. It is rigorous, deeply personal, experience based, and, if done well, life changing. Rodgers and Kangas offer a complete guide, from design to implementation to results. They show how to

• determine what specific, tangible outcomes an organization wants before it starts
• link diversity training to overall organizational strategy
• help all participants forge an individual, emotional connection to the training
• identify what skills a facilitator needs—the right facilitator makes all the difference
• create memorable learning experiences, not simply educational programs

The authors' goal is nothing less than to spark a worldwide revolution of informed practitioners, employees, and business leaders who will demand diversity training be given the same time, resources, and attention as any other critical enterprise initiative.

Reading group discussion guide available in book.

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