The billion-dollar employee engagement industry has failed workers. This guide shows the data-driven alternative: measuring and improving employee well-being for lasting results.The billion-dollar employee engagement industry has failed workers. This guide shows the data-driven alternative: measuring and improving employee well-being for lasting results.

For years, companies have trumpeted employee engagement as the lifeblood of success, weaving grand promises of thriving workplaces and soaring performance. Yet, Gallup’s data shatters this façade: a mere 30 percent of US workers and 21 percent globally are engaged today, dismal figures essentially unchanged for over a decade. This rather damning reality exposes a commitment not just half-hearted but utterly disingenuous. Perfunctory surveys, dusted off once or twice a year, vanish into the void, sparking no meaningful change, while ineffective or toxic managers sidestep accountability with ease. The fallout is a workforce drowning in disillusionment, tethered to a metric that’s broken beyond repair. In The Power of Employee Well-Being, Mark C. Crowley unveils a revolutionary vision, proving well-being ignites fierce commitment, unleashes boundless productivity, and forges workplaces where people and profits thrive.

Why Well-Being Matters
Drawing on a University of Oxford study of 17 million workers, Crowley urges leaders to abandon flawed engagement metrics and champion well-being. Far from a soft idea, it drives results. Gallup, Harvard, and London School of Economics studies show organizations prioritizing well-being gain 27 percent higher profitability, lower turnover, and better customer satisfaction. Yet, with three-quarters of US professionals facing burnout and a 74 percent surge in mental health–related leave (2023–2024), the crisis is urgent. Crowley highlights belonging—feeling valued, respected, and connected—as well-being’s core, yet 94 percent of leaders overlook this vital driver.

A Practical Roadmap
Building on his trailblazing book Lead from the Heart, Crowley delivers a concise, actionable guide for busy managers to cultivate well-being and unlock team potential. Through practical strategies, he equips leaders to meet workers’ core needs: caring leadership, manageable workloads, emotional support, growth opportunities, and fair treatment. Unlike hollow wellness programs, debunked by Oxford research, Crowley’s methods reshape daily team experiences. His insights, forged over decades as a leader and researcher, are anchored by formidable data, including a British Telecom study linking well-being to higher sales and customer satisfaction.

A Leadership Revolution
With a foreword by Dr. Marshall Goldsmith, a four-time New York Times bestselling author, The Power of Employee Well-Being is a clarion call to reject superficial fixes and ignite a leadership revolution. Crowley brilliantly distills complex ideas into a vital guide for busy managers. With 52 percent of workers willing to take a 20 percent pay cut for better well-being, stakes are high. This is the essential playbook for leaders to build thriving workplaces where retention soars and teams excel.

For the past 20 years, corporations have been receiving huge tax breaks and subsidies in the name of "jobs, jobs, jobs." But, as Greg LeRoy demonstrates in this important new book, it's become a costly scam. Playing states and communities off against each other in a bidding war for jobs, corporations reduce their taxes to next-to-nothing and win subsidy packages that routinely exceed $100,000 per job. But the subsidies come with few strings attached. So companies feel free to provide fewer jobs, or none at all, or even outsource and lay people off. They are also free to pay poverty wages without health care or other benefits. All too often, communities lose twice. They lose jobs--or gain jobs so low-paying they do nothing to help the community--and lose revenue due to the huge corporate tax breaks. That means fewer resources for maintaining schools, public services, and infrastructure. In the end, the local governments that were hoping for economic revitalization are actually worse off. They're forced to raise taxes on struggling small businesses and working families, or reduce services, or both. Greg LeRoy uses up-to-the-minute examples, naming names--including Wal-Mart, Raytheon, Fidelity, Bank of America, Dell, and Boeing--to reveal how the process works. He shows how carefully corporations orchestrate the bidding wars between states and communities. He exposes shadowy "site location consultants" who play both sides against the middle, and he dissects government and corporate mumbo-jumbo with plain talk. The book concludes by offering common-sense reforms that will give taxpayers powerful new tools to deter future abuses and redirect taxpayer investments in ways that will really pay off.For the past 20 years, corporations have been receiving huge tax breaks and subsidies in the name of "jobs, jobs, jobs." But, as Greg LeRoy demonstrates in this important new book, it's become a costly scam. Playing states and communities off against each other in a bidding war for jobs, corporations reduce their taxes to next-to-nothing and win subsidy packages that routinely exceed $100,000 per job. But the subsidies come with few strings attached. So companies feel free to provide fewer jobs, or none at all, or even outsource and lay people off. They are also free to pay poverty wages without health care or other benefits. All too often, communities lose twice. They lose jobs--or gain jobs so low-paying they do nothing to help the community--and lose revenue due to the huge corporate tax breaks. That means fewer resources for maintaining schools, public services, and infrastructure. In the end, the local governments that were hoping for economic revitalization are actually worse off. They're forced to raise taxes on struggling small businesses and working families, or reduce services, or both. Greg LeRoy uses up-to-the-minute examples, naming names--including Wal-Mart, Raytheon, Fidelity, Bank of America, Dell, and Boeing--to reveal how the process works. He shows how carefully corporations orchestrate the bidding wars between states and communities. He exposes shadowy "site location consultants" who play both sides against the middle, and he dissects government and corporate mumbo-jumbo with plain talk. The book concludes by offering common-sense reforms that will give taxpayers powerful new tools to deter future abuses and redirect taxpayer investments in ways that will really pay off.

The bestselling guide on empowering introverted leaders to thrive in an extroverted world.

Now updated with 20% new content, including strategies for remote and hybrid workplaces.The bestselling guide on empowering introverted leaders to thrive in an extroverted world.

Now updated with 20% new content, including strategies for remote and hybrid workplaces.

In this expanded third edition of the bestselling The Introverted Leader, Jennifer Kahnweiler equips introverted leaders with essential tools for success in an extrovert-centric business world. With over 120,000 copies sold across multiple languages, this timely update addresses the evolving needs of introverted leaders, including in navigating remote and hybrid work environments such as:

• Navigating the challenges of Zoom calls
• Getting noticed when working remotely
• Applying innovative meeting techniques for engaging introverts

Kahnweiler's proven four-step strategy based on lessons from thousands of introverted leaders-Prepare, Presence, Push, and Practice-provides a concrete framework for introverts to leverage their natural strengths and overcome challenges in key areas such as public speaking, project management, and networking. The book includes:

• Practical applications of the 4 Ps approach in six crucial workplace scenarios
• A new chapter on leading effectively in remote and hybrid spaces
• The “Quiet Wrap-Up Journal” An action-oriented study guide for ongoing development
• Customized hiring and coaching strategies for introverts

Drawing from extensive research and over 100 interviews, Kahnweiler demonstrates how introversion can be a leadership asset, particularly in listening and written communication. This essential guide empowers introverted leaders to embrace their authentic selves while advancing their careers and making meaningful contributions to their organizations.

The co-founder of Harvard's Global Negotiation Initiative and a renowned global guru in negotiations, presents a dynamic strategy for overcoming stalled or failed negotiations that empowers individuals to return to the table with increased strength and resilience, carefully learning from the challenges they encountered.

When negotiations fail it can be hard to start over. Some people give up, others forget and move on, but the truly successful negotiator learns. Celebrated negotiation thought-leader and member of the UN Negotiations team, Joshua N. Weiss, introduces an evidence-based model for when negotiations stall or fail.

Getting Back to the Table explores the reality of failure in negotiation. It lays out the types of failure that can happen, how to cope with it when it does, and how we can be resilient in the face of it. Using Weiss’s easy-to-use framework, readers can successfully get back to the negotiation table. Failing in negotiations is inevitable, but learning and growing from failure is not.

Award-winning professor from Harvard Business School offers a new and improved edition of his guide to navigating negotiation deadlock, while offering practical advice and stories of success.

Updated with 20% new material, including a brand-new chapter and discussion guide.Award-winning professor from Harvard Business School offers a new and improved edition of his guide to navigating negotiation deadlock, while offering practical advice and stories of success.

Updated with 20% new material, including a brand-new chapter and discussion guide.

Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible in this fully expanded upon second edition.

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including:

• drafting of the US Constitution
• ending bitter disputes in the NFL and NHL
• and beating the odds in complex business situations.

He also shows how these same principles and tactics can be applied in everyday life, whether in a job interview or even negotiating with children. Brand new to this edition is a chapter on challenges facing today's world including how to effectively negotiate in virtual spaces, incorporate AI in your toolkit, and tackle increased polarization.

With conflict escalating and no one willing to back down, Malhotra reminds us that negotiation is always, fundamentally, about human interaction. No matter how high the stakes the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation.