This third edition of an international bestseller—over 2 million copies sold worldwide and translated into 33 languages—details how its powerful insights on motivation, conflict, and collaboration can benefit organizations as well as individuals.

Since its original publication in 2000, Leadership and Self-Deception has become an international word-of-mouth phenomenon. Rather than tapering off, it sells more copies every year. The book's central insight—that the key to leadership lies not in what we do but in who we are—has proven to have powerful implications not only for organizational leadership but in readers' personal lives as well.

Leadership and Self-Deception uses an entertaining story everyone can relate to about a man facing challenges at work and at home to expose the fascinating ways that we blind ourselves to our true motivations and unwittingly sabotage the effectiveness of our own efforts to achieve happiness and increase happiness. We trap ourselves in a “box” of endless self-justification. Most importantly, the book shows us the way out. Readers will discover what millions already have learned—how to consistently tap into and act on their innate sense of what's right, dramatically improving all of their relationships.

This third edition includes new research about the self-deception gap in organizations and the keys to closing this gap. The authors offer guidance for how to assess the in-the-box and out-of-the-box mindsets in yourself and in your organization. It also includes a sample of Arbinger's latest bestseller, The Outward Mindset.

“A must-have book for today's quiet warriors.”
—Susan Cain, New York Times bestselling author of Quiet and Quiet Power and cofounder of Quiet Revolution 

How does a self-described "extreme introvert" thrive in a world where extroverts are rewarded and social institutions are set up in their favor? Using her extraordinary personal story as a "case study of one," author Jill Chang shows that introverts hold tremendous untapped potential for success. Chang describes how she succeeded internationally in fields that are filled with extroverts, including as an agent for Major League Baseball players, a manager of a team across more than twenty countries, and a leading figure in international philanthropy.

Instead of changing herself to fit an extroverted mold, she learned to embrace her introversion, turning it from a disadvantage to the reason she was able to accomplish great goals and excel in tasks that her extroverted peers missed. She offers advice on the best jobs for introverts, overcoming the additional difficulties language and cultural barriers can present, thriving at social events and business presentations, leveraging the special leadership traits of introverts, and much more. Part memoir and part career guide, this book gives introverts the tools to understand how they can form relationships, advance in the career path, excel in cross-cultural workplaces, and navigate extroverted settings without compromising comfort or personality.

Is email taking over your life? Meet Harold, an HR director so overwhelmed by email he feels like a hamster on a wheel.

Just in time, Harold meets a coach—a leading expert on email efficiency and etiquette with a simple system that helps Harold eliminate needless emails, write better messages, and file and find information in a flash. He gets immediate results—and reclaims his life.

The Hamster Revolution is chock-full of practical advice that really works. Included is a landmark case study that shows how 2,000 Capital One associates cut their email time by 23 percent while improving overall email quality by 52 percent.

Professionals waste up to a month per year on email—costing their companies billions in missed opportunities. The good news? Hope and help are here. The Hamster Revolution is the definitive book for our times.

Fun is the key to success!


If you want to be successful, having fun is not an option. It's a necessity. By making fun a top priority—taking meaningful, enjoyable breaks each day, week, month, and year—you'll not only be happier but be more productive, too!

Using scientific evidence, real-world case studies, and a healthy dose of wit, bestselling author Dave Crenshaw shows that a regular respite is like a little oasis in your workday. It refreshes and reinvigorates, recharges your batteries—helping you accomplish more with less effort!

The Power of Having Fun coaches you through the five-step system thousands of leaders have utilized to boost productivity and propel their careers—all while feeling fantastic! Let Dave Crenshaw lower your stress, raise your results, and restore recess to your routine.

This hilarious and profound workplace guide proves the rigorously rational and the supremely sympathetic can meet in the middle and merge their strengths. Readers will discover how blending with their opposite opens the pathway to being their truest selves.

Carl Jung's personality typology introduced the distinction that Feelers (who lead with their hearts) put more weight on personal concerns and the people involved, and Thinkers (who lead with their heads) are guided by objective principles and impartial facts. This book calls them Cacti and Snowflakes—each singularly transcendent. But can people with such fundamentally different ways of making sense of and engaging with the world work together?

Yes, says Devora Zack! The key is not to try to change each other. Zack says we can directly control only three things: what we say, what we think, and what we do. The best use of our energy is to focus on our own reactions and perceptions rather than try to “fix” other people.

This book includes an assessment so readers can learn where they are on the Thinker/Feeler spectrum—and because it's a spectrum, readers might well be a snowcactus or a cactusflake. Then Zack helps them figure out where other people might be, guiding them through a myriad of modes of communication and motivation based on personality type. She includes real-life scenarios that show how to nurture one's nature while successfully connecting with those on the other side.

As always, Zack fearlessly and entertainingly dispels myths, squashes stereotypes, and transforms perceived liabilities into strengths. And she once again affirms that, like chocolate and peanut butter, we are better together.

Offers practical steps for women to bring their passion, brains, and background to the power tables and make life better for themselves, their company or organization and global society. • Combines compelling research, international experience, and fascinating personal stories with solid advice • Tarr-Whelan has extensive background as a business woman, a government official, a non-profit leader, and a nurse A few “first women” are making key decisions in high places but a few is not enough to have a significant impact. Changing what gets decided takes changing who makes the decisions. But with just 17% of Congressional seats and 14% of Fortune 500 board seats held by women, the leaders defining priorities and solutions continue to look and act much the same as generations ago. Linda Tarr-Whelan marshals eye-opening facts and figures to decisively dispel the myths that still hold women back and shows women how to build their confidence and skills to pioneer a distinctive approach to leadership, one that emphasizes collaboration, communication and consensus. The proven tipping point, surprisingly, is just 30%--when women’s representation at the top reaches 30%, real change starts to happen. Drawing on her extraordinarily diverse background as a consultant, organizer, and diplomat, Tarr-Whelan offers a women-led strategy for change and a complete set of practical road-tested tools readers can use to become powerful partners in creating a better future in a rapidly changing world. Closing the leadership gap is a win for everyone—it brings in new ideas, creates a more balanced and productive work environment, a revitalized social compact and demonstrable positive effects on the bottom line in business and government. Women Lead the Way artfully combines advocacy, research, and tactical guidance to help readers wedge the door open and bring more women through and up.