In a wonderfully readable and fun way, SEEING SYSTEMS (over 30,000 copies sold) presents a unique and innovative theory of power dynamics that provides the reader with a new way of looking at, understanding, surviving, and prospering in the many systems of which we are part.In this extensively revised and updated edition of his classic book, Barry Oshry shows how we can transform “system blindness” into “system sight,” enabling us to live and work together in productive partnership. Based on more than thirty years of research and packed with illustrative cases and solid systems theory on human interaction, Seeing Systems provides a penetrating look at the dynamics of systems and a unique foundation for revolutionizing our understanding of system life. This new edition features an extensive new section on having the wisdom and courage to face and work with the reality of uncertainty, and a new epilogue describing how Oshry is currently using theater, blogs, and podcasts to extend his multi-pronged revolution aimed at transforming system blindness into system sight.

• New edition of a classic, revised and updated throughout, with a new section and a new epilogue

• Explains why so many efforts at creating satisfying and productive systems end in disappointment

• Offers an approach to improving organizational life that removes the personal biases that stymie so many change efforts 

This is the first authoritative book on building employee resource groups (ERGs) to empower underrepresented employees and positively impact diversity, equity, and inclusion (DEI) efforts within organizations and in society at large.

In existence for decades, ERGs originated out of affirmative action policies and have evolved into powerful sources of employee activity and engagement. Organizations can leverage ERGs to support business goals, but ERGs can also play a critical role in creating a more inclusive work environment for marginalized individuals. ERGs represent a balance of serving company interests and empowering employees, offering the opportunity for innovative leadership within organizations.

This book is a practical guide on how to manage ERGs effectively and how they inspire a deeper connection between employees and companies while helping us progress toward the DEI goals that we aim to accomplish. Participating in an ERG can help professionals of color and other historically excluded groups advance their careers, thereby increasing diverse representation in leadership. Farzana Nayani provides foundational tools for starting ERGs and outlines the five Ps-purpose, people, processes, planning, and priorities-needed to successfully operate them. 

Unlike other ERG handbooks, this book is people-centric and socially conscious and thoughtfully takes into account the experiences of employees and leaders during current times. It also serves as a deeper call to action around how ERGs can foster authentic change within organizations, creating transformative impact in the surrounding world.

When women first moved into positions of authority in business, many found that they had to be "more male" than their male counterparts in order to succeed-but is that really success? This book tells how women can bring their whole selves, including their more feminine sides, to their careers and prosper in the business world.

Women possess many of the qualities sought by today's business environment with its need for greater flexibility and connection; yet the same business community often makes it difficult for those who possess these skills to achieve success. Nancy Bancroft describes the clear differences most women perceive between themselves and their male colleagues and offers practical advice for moving toward greater self-alignment and authenticity-a strategy critical to both success and fulfillment.

The Feminine Quest for Success provides a unique picture of five different Success Strategies women use to be successful in the business world. Bancroft gives numerous personal examples and shows how women have come to use these techniques on the road to personal fulfillment and professional success.

Five Success Strategies
o The Emulator assesses her business opportunities and concludes that modeling aggressive male behavior is the most likely route to success
o The Trooper focuses on competency, works hard, and is always well-prepared
oThe Balancer seeks a balance between work and home, and between feminine and masculine traits
o The Seeker tries to find a way to be who she is naturally, often by backing off from the business world for a period of time
o The Integrator has aligned herself with her true nature; she is clear and unapologetic about who she is

The Feminine Quest for Success provides an uplifting and compelling vision of living in tune with yourself while enmeshed in the world of business. Nancy Bancroft's practical advice and numerous positive examples will teach readers how they can move toward self-alignment to achieve a powerful clarity and greater sense of fulfillment.

• Details five Success Strategies women have used in business
• Offers practical advice for women in all phases of their careers
• Based on interviews with forty-five women from a wide range of industries and career levels, and whose age range spans 50 years

Your Best Prospects Are Referred Prospects!

Nobody likes cold calls. And nobody really needs to make them. The Referral of a Lifetime teaches a step-by-step system that will allow anyone to generate a steady stream of new business through consistent, qualified referrals while retaining and maximizing business with existing customers. Tim Templeton emphasizes the importance of applying the golden rule in business—putting the relationship with your customer first, rather than just making the sale.

This second edition adds a technique for creating a profile of your ideal customer and explains how to reach the tipping point on online reviews and testimonials so you can expand your business 24/7. Your customers, colleagues, and friends already know every new contact you will ever need to succeed. When you apply Tim Templeton's system, they will naturally refer those potential new customers to you.

"We had no vehicle. We didn't know how or if we could continue heading south. I was in a vast, seemingly endless desert. I didn't know when or if we'd make it to the other side. I didn't even know where the other side was. It wasn't in Algeria. I knew that much. Was it in Niger? Where does the Sahara actually end?"
We live in a culture, Donahue writes, which loves "climbing mountains." We want to see the peak, map out a route, and follow it to the top. Sometimes this approach works, but not always, particularly when we are enduring a personal crisis-divorce, job loss, addiction, illness, or death. We may not know exactly where we are going, how to get there, or even how we'll know we've arrived.
And it's not just in times of crisis. There are many deserts in our lives, situations with no clear paths or boundaries. Finding a job is usually a mountain, but changing careers can be a desert. Having a baby is a mountain, especially for the mom. But raising a child is a desert. Battling cancer is a mountain. Living with a chronic illness is a desert.
In the desert, we need to follow different rules than we follow when conquering a mountain. We need to be more intuitive, more patient, more spontaneous. Donahue outlines six "rules of desert travel" that will help us discover our direction by wandering, find our own personal oases, and cross our self-imposed borders.
"The sun appears like a silent explosion, a slow motion fireworks display dazzling the volcanic crags of the Hoggar. I stand up and walk to the path and begin descending to Klaus' car. I've made my decision. Tallis and I will travel, somehow, to Agadez. I don't have a logical explanation for my decision or a plan to get to the last oasis. I know I am on the right journey-I am following my compass."
Shifting Sands shows us how to slow down, reflect, and embrace the changes of life graciously, naturally, and courageously.

• Uses the gripping real-life story of the author's journey across the Sahara as a compelling metaphor for understanding difficult and uncertain times
• Offers six rules of desert travel to help readers gracefully cross their own personal deserts

We all want to be in control-of our jobs, our relationships, our lives. However, the autocratic behaviors stemming from our desire for control are proving less and less effective in today's more participative organizational cultures.

In Memoirs of a Recovering Autocrat, Richard Hallstein speaks to all of us. Through revealing anecdotes and personal examples, he helps us see the many ways in which we manifest our constant struggle for control and thereby make our work and our lives more difficult for ourselves and those around us. And he offers practical help for learning more participative styles of managing and living a more joyous and satisfying life, both personal and professional.

Written with an intimacy rare in business books, the twenty-one vignettes in this enlightening and entertaining confession evoke twinges of recognition in all of us. Through Richard Hallstein's experiences, we recognize our own autocratic behaviors-encouraging competition instead of collaboration; demanding perfection from ourselves and others; hanging on to power instead of sharing it; even surrounding ourselves with people just like ourselves in order to avoid conflict. His prescription for overcoming the autocrat within us not only creates new possibilities for getting a job done, but releases us from having to know everything, do everything, and control everything.

• An easy-to-read, how-to guide for executives, managers, business professionals, entrepreneurs, and change leaders who are seeking profit improvement strategies that fit their organizations
• By a working executive who has put these ideas into action and seen them work
• Provides a cost-reduction alternative to employee layoffs that also helps managers motivate employees to generate creative ideas
• Reveals how to immediately improve profits with over 100 innovative profit building ideas