In developing the skills necessary to engage in Bold, Inclusive Conversations around polarizing topics, we can acknowledge that these subjects are complex, that there are no simple answers, and that it takes time and practice to learn how to do it well.

Politics, religion, race-we can't talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually. And if they aren't handled effectively, they can become more polarizing and divisive, impacting productivity, engagement, retention, teamwork, and even employees' sense of safety in the workplace.

In this second edition of We Can't Talk about That at Work!, best-selling author Mary-Frances Winters and new coauthor Mareisha N. Reese of The Winters Group, Inc., provide fresh examples, updated research, and compelling insights. Featuring a new chapter on how two organizations have actualized the model for Bold, Inclusive Conversations as well as a discussion guide and updated glossary, this modern classic offers step-by-step guidance for conducting structured conversations around polarizing topics. Leaders and organizations can address sensitive subjects head on in a way that brings people together instead of driving them apart.

Our world is at a crossroads; we must choose between two alternatives. The first is capitalism as we know it today-an amoral culture of short-term self-interest, profit maximization, emphasis on shareholder value, isolationist thinking, and profligate disregard of long-term consequences. Based on narrow assumptions about human nature and motivation, this system is unsustainable, a monster set to consume itself. The second alternative is "spiritual capital"-a values-based business culture in which wealth is accumulated in order to generate a decent profit while acting to raise the common good. Rather than emphasizing shareholder value, spiritual capital emphasizes "stakeholder value," where stakeholders include the whole human race, present and future, and the planet itself. Spiritual capital nourishes and sustains the human spirit. The crucial question is how we can move from one alternative to the other-how we can move from present-day business capitalism to Spiritual Capital. Danah Zohar and Ian Marshall introduce the concept of spiritual intelligence (SQ), and describe how it can be used to shift individuals and our culture from a state of acting from lower motivations (fear, greed, anger, and self-assertion) to one of acting from higher motivations (exploration, cooperation, power-within, mastery, and higher service). Zohar and Marshall describe how this shift actually happens a given organizational culture. They look in depth at the issues that dominate corporate culture and how they are influenced by the processes of SQ transformation and discuss the leadership elite who must be the ones to bring about and embody this cultural shift. Finally, Zohar and Marshall argue that spiritual capital is still a valid and workable form of capitalism and detail what we, as individuals, can do to make it happen.Our world is at a crossroads; we must choose between two alternatives. The first is capitalism as we know it today-an amoral culture of short-term self-interest, profit maximization, emphasis on shareholder value, isolationist thinking, and profligate disregard of long-term consequences. Based on narrow assumptions about human nature and motivation, this system is unsustainable, a monster set to consume itself. The second alternative is "spiritual capital"-a values-based business culture in which wealth is accumulated in order to generate a decent profit while acting to raise the common good. Rather than emphasizing shareholder value, spiritual capital emphasizes "stakeholder value," where stakeholders include the whole human race, present and future, and the planet itself. Spiritual capital nourishes and sustains the human spirit. The crucial question is how we can move from one alternative to the other-how we can move from present-day business capitalism to Spiritual Capital. Danah Zohar and Ian Marshall introduce the concept of spiritual intelligence (SQ), and describe how it can be used to shift individuals and our culture from a state of acting from lower motivations (fear, greed, anger, and self-assertion) to one of acting from higher motivations (exploration, cooperation, power-within, mastery, and higher service). Zohar and Marshall describe how this shift actually happens a given organizational culture. They look in depth at the issues that dominate corporate culture and how they are influenced by the processes of SQ transformation and discuss the leadership elite who must be the ones to bring about and embody this cultural shift. Finally, Zohar and Marshall argue that spiritual capital is still a valid and workable form of capitalism and detail what we, as individuals, can do to make it happen.

• Provides a radical new philosophy for business that redefines its meaning and purpose and offers hope for a more sustainable future

• Takes the concept of spiritual intelligence, pioneered in the authors' bestselling SQ: Connecting with Our Spiritual Intelligence, and applies it to the business world

Offers practical guidance for designing employee surveys that yield useful results Explains the hidden pitfalls in many popular survey practices Written by a rising HR analytics thought leader Most employees like company surveys (A) Very much, (B)

* Offers practical guidance for designing employee surveys that yield useful results

* Explains the hidden pitfalls in many popular survey practices

* Written by a rising HR analytics thought leader

Most employees like company surveys (A) Very much, (B) So-so, (C) Not so much, or (D) Not at all. For most, the answer is D. And the same is often true for the executives who have to figure out how to apply the results.

But that's because so many employee surveys are poorly designed, says Alec Levenson. Employees with very different work functions are given the same set of questions, even though their experiences and concerns are wildly divergent. Surveys try to cover too many different kinds of issues at one time, resulting in either a bland set of questions or a survey that goes on forever. Questions are asked without a clear sense of how the answers will help improve the business, the reason for the survey isn't clear to the participants, and employees never see anything done with the results.

Employee Surveys That Work offers sensible, practical ways to make employee surveys more useful, accurate, and effective and counters a number of unhelpful but common practices that have arisen as employee surveys have become commonplace. Levenson provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable. He looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling for analyzing results, linking survey data with performance data, how best to measure employee engagement, the pros and cons of respondent anonymity, and much more.

Employee surveys serve an indisputable role in providing a way to measure key organizational processes based on information from the people most informed about those processes-the employees who work with and implement them on a daily basis. But a lot can be done to design, implement, and act on surveys in more meaningful and productive ways. This book provides a road map for doing so.

The Wisdom of Solomon at Work offers stories about work and relationships that inspire us to look beyond ourselves as we serve and lead. Delving into that deep quarry of ageless truths, the Hebrew Bible (Old Testament), the authors open up a rich source of experience, insight, and wisdom that can be used to help us cope with the problems of modern life.

The dramatic stories of Job, Moses, Ruth, David, and Solomon contain universal lessons that everyone-regardless of their faith heritage-can appreciate and use to find wisdom to work and live by. The authors explore the dilemmas faced by these extraordinary figures, discuss how they resolved them, and then apply the same principles to a variety of specific contemporary problems. The authors use examples of people from all walks of life, both well-known and unknown, to show how the virtues taught in the Old Testament can be applied in our lives today.

The Wisdom of Solomon at Work illuminates the abiding virtues-faith, courage, compassion, integrity, and justice-that then and now equip us to meet life's challenges. It illustrates how spiritual wisdom can be woven into the fabric of everyday life, informing and improving everything we do.

• Provides a fresh, contemporary perspective on the timeless wisdom of the Old Testament
• Uses personal stories to show how people today are reconciling spiritual values with the pressures of modern life
• Shows that wisdom is something which can be cultivated by everyone
• By the author of the bestselling Leadership Wisdom of Jesus

Ditch the negative mental habits that derail conversations and destroy projects, and discover a framework for forging authentic, enduring, and productive connections.

We live in conversations like fish live in water-we're in them all the time, so we don't think about them much. As a result, we often find ourselves stuck in cyclical patterns of unproductive behaviors. We listen half-heartedly, react emotionally, and respond habitually, like we're on autopilot.

This book is a practical guide for thoughtfully reflecting on conversations so we can avoid the common pitfalls that cause our relationships and work to go sideways. Chuck Wisner identifies four universal types of conversations and offers specific advice on maximizing the effectiveness of each:

Storytelling-Investigate the stories we tell ourselves about ourselves and others
Collaborative-Explore the way our stories and other people's stories interact
Creative-See new possibilities and discover unforeseen solutions
Commitment-Make promises we know we can keep

These conversations unfold sequentially: our awareness of our and others' stories transforms our ability to listen and collaborate, which opens our thoughts to creative possibilities, guiding us toward mindful agreements.

Our conversations-at home, at work, or in public-can be sources of pleasure and stepping-stones toward success, or they can cause pain and lead to failure. Wisner shows how we can form a connection from the very first conversation and keep our discourse positive and productive throughout any endeavor.

Top consultant Sarah Beaulieu offers a five-part framework that enables employees to have difficult but necessary conversations about sexual harassment and violence and develop new, better ways of working together.

In the wake of the #MeToo movement, employees and leaders are struggling with how to respond to the pervasiveness of sexual harassment. Most approaches simply emphasize knowing and complying with existing laws. But people need more than lists of dos and don'ts—they need to learn how to navigate this uncertain, emotionally charged terrain. Sarah Beaulieu provides a new skills-based approach to addressing sexual harassment prevention and response in the workplace, including using underdeveloped skills like empathy, situational awareness, boundary setting, and intervention.

Beaulieu outlines a five-part framework for having conversations about sexual harassment: Know the Facts; Feel Uncomfortable; Get Curious, Not Furious; See the Whole Picture; and Embrace Practical Questions. By embracing these conversations, we can break the cycle of avoidance and silence that makes our lives and workplaces feel volatile and unsafe. Grounded in storytelling, humor, and dozens of real-life scenarios, this book introduces the idea of uncomfortable conversation as the core skill required to enable everyone to bring their full talent and contributions to safe and respectful workplaces.