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    • Inquiring Mindset Interview With Dr. Marshall Goldsmith

      Laurence Ackerman posted a blog post

      Inquiring Mindset Interview With Dr. Marshall Goldsmith

      Hi Everybody! I’m particularly pleased to share today’s blog with you and invite you to listen to my interview with Dr. Marshall Goldsmith about his new book: Triggers (Creating Behavior that Lasts; Becoming the Person You Want to Be). It’s 21 minutes long. Marshall wrote the Foreword to Chang...

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      July 17, 2015

    • QT Makes a Difference with OnStar Advisors and Subscribers

      Laurence Ackerman posted a blog post

      QT Makes a Difference with OnStar Advisors and Subscribers

      Nowhere is quality control more important than when the product is service, where failing to satisfy the end-user can’t easily be repaired by replacing a defective widget or offering discounts on future orders. I recently interviewed Charlene Poranganel, who manages emergency call services for ...

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      April 9, 2015

    • TRI-C: A CAMPUSWIDE™ “CULTURE OF INQUIRY”

      Laurence Ackerman posted a blog post

      TRI-C: A CAMPUSWIDE™ “CULTURE OF INQUIRY”

      Cuyahoga Community College (Tri-C) is Ohio’s oldest and largest public community college, and has provided high-quality and affordable education and training to over 800,000 residents and employees of the community in over 140 degree and certificate programs. Located in Northeast Ohio, the Coll...

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      March 6, 2015

    • The Inquiring Consultant Series

      Laurence Ackerman posted a blog post

      The Inquiring Consultant Series

      Marilee Adams, Ph.D. People typically call on consultants (internal or external) when they have problems and want help fixing them. Sometimes they’ve already decided what the right solution is and just want validation or else they want help implementing the idea they already think is right. Oft...

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      March 6, 2015

    • The 8 Costs of Being Self-Critical

      Laurence Ackerman posted a blog post

      The 8 Costs of Being Self-Critical

      I came up with the distinctions of Learner/Judger mindsets and Learner/Judger questions over 25 years ago and first wrote extensively about them in The Art of the Question, which was published in 1998. Over the years I’ve discovered how deep these distinctions go, how transformative and healing...

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      March 6, 2015

    • Answering the Question “How Can I Help?”: The ALS Ice Bucket Challenge

      Laurence Ackerman posted a blog post

      Answering the Question “How Can I Help?”: The ALS Ice Bucket Challenge

      Click here to listen to our teleconference entitled Caring for Caregivers of ALS Patients and Their Families.   Today’s blog is accompanied by a YouTube video of Kim Aubry (Executive Director of the Inquiry Institute) and me taking the ALS Ice Bucket Challenge. There are many reasons why we dec...

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      March 6, 2015

    • Musings on the “Happy” in “Happy New Year”

      Laurence Ackerman posted a blog post

      Musings on the “Happy” in “Happy New Year”

      It’s already February 2015, still in the hopeful beginnings of the year. So we at the Inquiry Institute send you warmest wishes for a happy, healthy, prosperous and meaningful New Year. Focusing on the many dimensions and paths of happiness is a wonderful way to move into the fresh possibilitie...

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      March 6, 2015

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