Crisis at Santa's Workshop

Richard Weaver (Author) | John D. Farrell (Author)

Publication date: 11/04/2003

Crisis at Santa's Workshop
  • From the authors of Managers as Facilitators --- more than 25,000 copies sold
  • Presents a simple 3-step process with the potential to totally transform organizations and organizational processes
  • Uses a fun fable format to make a potentially difficult subject interesting, engaging, and accessible to a wide audience

Getting people in organizations to collaborate effectively has a more fundamental, long-lasting and far-reaching positive impact than any "technique of the month" put forward by the management guru of the moment. But it is also one of the hardest things to accomplish. In Crisis at Santa's Workshop Richard Weaver and John Ferrell use a whimsical fable to describe the Facilitation Process, a proven, step-by-step approach for helping people in organizations systematically focus on the right things, and build the kinds of collaborative relationships that enable them to exceed expectations and achieve "impossible' goals.

We follow Rune, Santa's Production Director, as he learns the use the Facilitation Process to deal with the most serious situation the workshop has ever faced. Having to produce hundreds of millions of toys to a one-day deadline has always been tough, but this year, due to changing demands and a variety of unforeseen circumstances they're further behind than ever before. As he masters the different steps of the process, Rune has to deal with an ongoing conflict between Pekka, his Wooden Toys Manager and Helmi, his Electronic Games Manager, as well as confront his own preconceived notions about the roles of managers and employees.

For the past 15 years, Weaver and Farrell have been helping organizations south of the North Pole, such as AT&T, Chrysler, NCR and many others use facilitation to achieve outstanding results. Now, in this witty and entertaining tale, managers can discover a blueprint for change, and workers at all levels can get a glimpse of their own potential to make a difference.

  • From the authors of Managers as Facilitators --- more than 25,000 copies sold
  • Presents a simple 3-step process with the potential to totally transform organizations and organizational processes
  • Uses a fun fable format to make a potentially difficult subject interesting, engaging, and accessible to a wide audience

Read more and meet author below



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9781576752791

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Overview

  • From the authors of Managers as Facilitators --- more than 25,000 copies sold
  • Presents a simple 3-step process with the potential to totally transform organizations and organizational processes
  • Uses a fun fable format to make a potentially difficult subject interesting, engaging, and accessible to a wide audience

Getting people in organizations to collaborate effectively has a more fundamental, long-lasting and far-reaching positive impact than any "technique of the month" put forward by the management guru of the moment. But it is also one of the hardest things to accomplish. In Crisis at Santa's Workshop Richard Weaver and John Ferrell use a whimsical fable to describe the Facilitation Process, a proven, step-by-step approach for helping people in organizations systematically focus on the right things, and build the kinds of collaborative relationships that enable them to exceed expectations and achieve "impossible' goals.

We follow Rune, Santa's Production Director, as he learns the use the Facilitation Process to deal with the most serious situation the workshop has ever faced. Having to produce hundreds of millions of toys to a one-day deadline has always been tough, but this year, due to changing demands and a variety of unforeseen circumstances they're further behind than ever before. As he masters the different steps of the process, Rune has to deal with an ongoing conflict between Pekka, his Wooden Toys Manager and Helmi, his Electronic Games Manager, as well as confront his own preconceived notions about the roles of managers and employees.

For the past 15 years, Weaver and Farrell have been helping organizations south of the North Pole, such as AT&T, Chrysler, NCR and many others use facilitation to achieve outstanding results. Now, in this witty and entertaining tale, managers can discover a blueprint for change, and workers at all levels can get a glimpse of their own potential to make a difference.

  • From the authors of Managers as Facilitators --- more than 25,000 copies sold
  • Presents a simple 3-step process with the potential to totally transform organizations and organizational processes
  • Uses a fun fable format to make a potentially difficult subject interesting, engaging, and accessible to a wide audience

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Meet the Authors


Visit Author Page - Richard Weaver



Richard G. Weaver is an internationally recognized consultant, facilitator, speaker, trainer and executive coach with an extensive background in the dynamics of organizational change. He has performed significant facilitation work with such clients as AMOCO Production Company, AT&T, Saturn Corporation, and Chrysler Corporation.


Visit Author Page - John D. Farrell

John D. Farrell is an author, consultant, professional facilitator, and keynote speaker with an extended background in strategic planning and management. His clients have included AT&T, The Biological Process Technology Institute of the University of Minnesota, Pillsbury Company, and the U.S. Department of Agriculture.

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Endorsements

"Crisis at Santa's Workshop is more than a story on facilitation. It broadens the concept of leadership to include everyone. It illustrates the value of asking questions, listening and being open to other perspectives."

-Alice Murray, 3M, Project Manager, Human Resources

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