Implementing the Four Levels

A Practical Guide for Effective Evaluation of Training Programs

Donald L. Kirkpatrick (Author) | James D. Kirkpatrick (Author)

Publication date: 10/01/2007

Implementing the Four Levels

The founder of the Four Levels training program offers a practical guide for putting the Kirkpatrick model into practice...

Don Kirkpatrick’s Four Levels model has long been the industry standard for determining the effectiveness of any training initiative. The Four Levels have been adopted by scores of businesses, nonprofits, and government agencies.

Now, in Implementing the Four Levels, Don and Jim Kirkpatrick draw on their decades of collective expertise to offer practical, time-tested advice for putting the Kirkpatrick model into practice. Designed as a companion volume to Evaluating Training Programs: The Four Levels, this new book is a concise, hands-on guide to each step of the process. It begins with a comprehensive list of the ten requirements for an effective training program and shows how to ensure that managers at all levels take an active role in determining training needs and evaluating Levels 3 and 4, Behavior and Results. The book then details how to implement each of the four levels, drawing on the most relevant tools and case examples from Evaluating Training Programs and including illuminating commentary from Don and Jim Kirkpatrick. The book concludes with a chapter on how to make the most compelling presentation of your findings.

Implementing the Four Levels will undoubtedly prove to be a cherished and well used tool throughout the Learning and Develop­ment community…trainers, designers, training managers, and training executives will all benefit from its action-oriented design and approach to Don’s timeless measurement principles.”

—Jim Hashman, Division Director, Sales Learning and Development, Comcast University

 A hands-on companion to the Kirkpatricks’ classic book Evaluating Training Programs: The Four Levels

Includes updated case examples, tools, and advice for putting the Four Levels model into practice

Read more and meet author below



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Overview

The founder of the Four Levels training program offers a practical guide for putting the Kirkpatrick model into practice...

Don Kirkpatrick’s Four Levels model has long been the industry standard for determining the effectiveness of any training initiative. The Four Levels have been adopted by scores of businesses, nonprofits, and government agencies.

Now, in Implementing the Four Levels, Don and Jim Kirkpatrick draw on their decades of collective expertise to offer practical, time-tested advice for putting the Kirkpatrick model into practice. Designed as a companion volume to Evaluating Training Programs: The Four Levels, this new book is a concise, hands-on guide to each step of the process. It begins with a comprehensive list of the ten requirements for an effective training program and shows how to ensure that managers at all levels take an active role in determining training needs and evaluating Levels 3 and 4, Behavior and Results. The book then details how to implement each of the four levels, drawing on the most relevant tools and case examples from Evaluating Training Programs and including illuminating commentary from Don and Jim Kirkpatrick. The book concludes with a chapter on how to make the most compelling presentation of your findings.

Implementing the Four Levels will undoubtedly prove to be a cherished and well used tool throughout the Learning and Develop­ment community…trainers, designers, training managers, and training executives will all benefit from its action-oriented design and approach to Don’s timeless measurement principles.”

—Jim Hashman, Division Director, Sales Learning and Development, Comcast University

 A hands-on companion to the Kirkpatricks’ classic book Evaluating Training Programs: The Four Levels

Includes updated case examples, tools, and advice for putting the Four Levels model into practice

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Meet the Authors


Visit Author Page - Donald L. Kirkpatrick

Donald L. Kirkpatrick is a former national president of the American Society for Training and Development and regularly conducts evaluation workshops for ASTD and other organizations in both the private and public sectors. He has written several books, including How to Train and Develop Supervisors, How to Manage Change, How to Improve Performance Through Appraisal and Coaching, and Evaluating Training Programs: The Four Levels.



Visit Author Page - James D. Kirkpatrick

James D. Kirkpatrick, Ph.D. is a Vice President, and currently works as the Director of the Corporate University, for First Indiana Bank in Indianapolis Indiana. He is an adjunct professor in the MBA program at the Indiana School of Technology, is co-founder of the downtown Indianapolis Organizational Development Network, and is on the Board of Directors for the American Red Cross.

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Table of Contents




Foreword by Jim Hashman

Foreword by Dan Schuch

Preface

Chapter 1: Analyzing Your Resources

Chapter 2: Getting Your Managers on Board

Chapter 3:
Implementing Level One – Reaction

Chapter 4: Implementing Level Two – Learning

Chapter 5: Implementing Level Three – Behavior

Chapter 6:
Implementing Level Four – Results

Chapter 7: Building a Chain of Evidence

References
Index
The Authors

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Endorsements




“Don and Jim’s insights on management buy-in tactics and many practical examples of how to execute comprehensive level three and four evaluations are truly invaluable. As no industry dynamics are exactly the same, I found the flexibility of options/tools/resources around learning evaluations to be credible and comprehensive.”

—Barbara Hewitt, Executive Director, MGM Grand University

“Unless training directly addresses an organization’s need, and unless the training professional can prove this with evidence, the value of the program (or the entire training department) may be missed. What better authors to address this than Don and Jim Kirkpatrick!”

—Allison A. S. Wimms, Senior Training and Development Specialist, Johns Hopkins HealthCare LLC

“Without Kirkpatrick's Four Levels, we would all be flying blind! This new book is another very important addition to our evaluation body of knowledge and will provide very practical solutions to your evaluation problems.”

—Christopher R. Hardy, PhD., Director, Strategic Planning and Customer Relationship Management, Defense Acquisition University

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