The Professional Trainer 2nd Edition

A Comprehensive Guide to Planning, Delivering, and Evaluating Training Programs

Robert Vaughn (Author)

Publication date: 06/01/2005

The Professional Trainer

Organizations today are required to train employees, clients or customers more quickly and more frequently than ever before. And often these training duties fall to "accidental trainers"--employees with little or no training knowledge. The Professional Trainer is designed to help anyone with any level of training responsibility. Experienced trainer Robert Vaughn has written a step-by-step guide which provides both the conceptual background for understanding the training process and a host of hands-on tools and exercises.

He begins with some big-picture issues, such as how training is different than teaching and the ways in which adults learn differently than children. Next, he covers the extremely important first step: identifying and clarifying the training needs of the employees and the organization. Once you know what people need to learn, the book takes you through the steps of planning and designing the training, determining how to measure training success, choosing the best training approach, selecting media and facilities to support it, actually delivering the training, and finding out whether or not it worked.

Throughout, Vaughn provides such practical aids as a list of ways to help make the learning experience more attractive and effective for adults; a nine-step method for figuring out what skills and knowledge need to be included in a training program; checklists to help make decisions about technology-based training; a guide for developing an on-the-job training lesson plan; a step-by-step training program assessment process; and many, many more. The Professional Trainer can serve as a complete overview of the training process for the novice, and, with its many practical tools, as an excellent troubleshooting reference for experienced trainers facing specific professional challenges.

  • A comprehensive guide covering the entire training process -- a wealth of tools, techniques, and models in an all-in-one guide to training

  • Written for beginning trainers and the hundreds of thousands of 'accidental trainers' in the worlkplace

  • The author has taught train-the-trainer programs for more than two decades

Read more and meet author below



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Overview

Organizations today are required to train employees, clients or customers more quickly and more frequently than ever before. And often these training duties fall to "accidental trainers"--employees with little or no training knowledge. The Professional Trainer is designed to help anyone with any level of training responsibility. Experienced trainer Robert Vaughn has written a step-by-step guide which provides both the conceptual background for understanding the training process and a host of hands-on tools and exercises.

He begins with some big-picture issues, such as how training is different than teaching and the ways in which adults learn differently than children. Next, he covers the extremely important first step: identifying and clarifying the training needs of the employees and the organization. Once you know what people need to learn, the book takes you through the steps of planning and designing the training, determining how to measure training success, choosing the best training approach, selecting media and facilities to support it, actually delivering the training, and finding out whether or not it worked.

Throughout, Vaughn provides such practical aids as a list of ways to help make the learning experience more attractive and effective for adults; a nine-step method for figuring out what skills and knowledge need to be included in a training program; checklists to help make decisions about technology-based training; a guide for developing an on-the-job training lesson plan; a step-by-step training program assessment process; and many, many more. The Professional Trainer can serve as a complete overview of the training process for the novice, and, with its many practical tools, as an excellent troubleshooting reference for experienced trainers facing specific professional challenges.

  • A comprehensive guide covering the entire training process -- a wealth of tools, techniques, and models in an all-in-one guide to training

  • Written for beginning trainers and the hundreds of thousands of 'accidental trainers' in the worlkplace

  • The author has taught train-the-trainer programs for more than two decades

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Meet the Author


Visit Author Page - Robert Vaughn

Dr. Robert Vaughn is president of Avron Management Services, a human resource development consulting firm, and is professor emeritus of management and the former dean of business at Lakeland Community College in Kirtland, Ohio. He is the author of Decision Making and Problem Solving in Management: Tools and Techniques for Managers and Teams, 3rd edition, and Decision Making Training (ASTD's Trainer's Workshop Series). He has conducted training programs for nearly 100 different corporations and professional associations. For more information, visit www.arvonmanagement.com.

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Table of Contents

Chapter 1: The Training Field

Chapter 2: Designing Training for Adults

Chapter 3: Developing Training Needs

Chapter 4: Developing Training Objectives

Chapter 5: Evaluation of Learning

Chapter 6: Classical Techniques for Training

Chapter 7: Technology Based Training

Chapter 8: Facilities and Media Support

Chapter 9: Developing the Training Plan

Chapter 10: Conducting Training

Chapter 11: Assessing Training Programs

Chapter 12: The Future of Training

Appendix: Developing Effective Training Proposals

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Endorsements

“…An easy to understand ‘how to' that would be a useful addition to any trainer's library.”
—Jack Phillips, Ph.D., Chairman, ROI Institute, Inc.
 
“Truly a book that has something valuable for everyone—a must-have resource for anyone in the industry.”
—Leslie Yerkes, President, Catalyst Consulting Group, Inc., and coauthor of They Just Don't Get It! and 301 Ways to Have Fun at Work
 
“An exciting book that will be an excellent tool for companies like ours…. Vaughn has captured the skills and knowledge trainers need to be successful in driving behavior change in an organization.”
—Kendra Lee, President, KLA Group

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