Transferring Learning to Behavior

Using the Four Levels to Improve Performance

Donald L. Kirkpatrick (Author) | James D. Kirkpatrick (Author)

Publication date: 04/01/2005

Transferring Learning to Behavior
  • By the author of the bestselling classic Evaluating Training Programs
  • Addresses today's most difficult training challenge: transferring what's taught to actual employee performance
  • Includes best practice case studies from a dozen top-performing companies

Donald Kirkpatrick's famous four level model has become the model for evaluating the effectiveness of training programs. In Transferring Learning to Behavior, Donald and his son James show how this model can be used to confront what has always been the most difficult training challenge: getting people to apply what they learn once the training is over.

This book begins with an overview of the current state of the four levels, and outlines the three main reasons for the fatal disconnect between learning and behavior. Part II describes the five foundations for success that must be in place before moving on to confront the true challenge of transferring learning to behavior. Part III addresses the main question, showing precisely how to ensure that there is organizational support, and employee and managerial accountability, for putting the new behaviors into practice. The book closes with 12 best-practice case studies from companies such as Toyota, First USA Bank, Nextel, and Anthem Blue Cross/Blue Shield, that bring alive the concepts, principles, and techniques presented throughout the earlier chapters.

Now, more than ever, the pressure is on to demonstrate concrete results from training--but techniques like Return on Investment calculations aren't impressive if it's obvious that new behaviors aren't becoming business as usual. Transferring Learning to Behavior shows how an already proven model can be applied to solve this most difficult problem and produce concrete results.

  • By the author of the bestselling classic Evaluating Training Programs
  • Addresses today's most difficult training challenge: transferring what's taught to actual employee performance
  • Includes best practice case studies from a dozen top-performing companies

Read more and meet author below



Hardcover:
9781576753255

$48.95
(member price: $44.06)
Free shipping on all orders from the BK Publishers store.
Or find a local bookseller with Indiebound.

Other Available Formats and Editions

9781576757970

$48.95
(member price: $34.27)
Bulk Discounts
Rights Information


Featured Books



More About This Product

Overview

  • By the author of the bestselling classic Evaluating Training Programs
  • Addresses today's most difficult training challenge: transferring what's taught to actual employee performance
  • Includes best practice case studies from a dozen top-performing companies

Donald Kirkpatrick's famous four level model has become the model for evaluating the effectiveness of training programs. In Transferring Learning to Behavior, Donald and his son James show how this model can be used to confront what has always been the most difficult training challenge: getting people to apply what they learn once the training is over.

This book begins with an overview of the current state of the four levels, and outlines the three main reasons for the fatal disconnect between learning and behavior. Part II describes the five foundations for success that must be in place before moving on to confront the true challenge of transferring learning to behavior. Part III addresses the main question, showing precisely how to ensure that there is organizational support, and employee and managerial accountability, for putting the new behaviors into practice. The book closes with 12 best-practice case studies from companies such as Toyota, First USA Bank, Nextel, and Anthem Blue Cross/Blue Shield, that bring alive the concepts, principles, and techniques presented throughout the earlier chapters.

Now, more than ever, the pressure is on to demonstrate concrete results from training--but techniques like Return on Investment calculations aren't impressive if it's obvious that new behaviors aren't becoming business as usual. Transferring Learning to Behavior shows how an already proven model can be applied to solve this most difficult problem and produce concrete results.

  • By the author of the bestselling classic Evaluating Training Programs
  • Addresses today's most difficult training challenge: transferring what's taught to actual employee performance
  • Includes best practice case studies from a dozen top-performing companies

Back to Top ↑

Meet the Authors


Visit Author Page - Donald L. Kirkpatrick

Donald L. Kirkpatrick is a former national president of the American Society for Training and Development and regularly conducts evaluation workshops for ASTD and other organizations in both the private and public sectors. He has written several books, including How to Train and Develop Supervisors, How to Manage Change, How to Improve Performance Through Appraisal and Coaching, and Evaluating Training Programs: The Four Levels.



Visit Author Page - James D. Kirkpatrick

James D. Kirkpatrick, Ph.D. is a Vice President, and currently works as the Director of the Corporate University, for First Indiana Bank in Indianapolis Indiana. He is an adjunct professor in the MBA program at the Indiana School of Technology, is co-founder of the downtown Indianapolis Organizational Development Network, and is on the Board of Directors for the American Red Cross.

Back to Top ↑


Table of Contents

    Part I: The Four Levels' Biggest Challenge
    1. The Four Levels in the 21st Century
    2. The Challenge: Transferring Learning to Behavior
    Part II: Foundations for Success 3. Strategy and Leadership
    4. Culture and Systems
    5. Success with Levels One and Two
    Part III: Solutions to the Challenge
    6. Support
    7. Accountability
    8. The Glue to Hold It Together
    Part IV: Case Studies and Best Practices
    9. Manufacturing Organizations
    10. Service Organizations
    11. Departments and Individuals
    12. Taking Action

    Back to Top ↑

Endorsements

"Balancing carefully honed theoretical advice with real stories from the real world of corporate education, this book provides the tools learning leaders need to meet the strategic challenge of transferring education into applied knowledge."
--Tim Sosbe, Editorial Director, Chief Learning Officer magazine

Back to Top ↑