Michelle Reina, PhD - together with her life and busines partner Dennis Reina, PhD - is Co-Founder of Reina, A Trust Building® Consultancy, a global firm specializing in transforming workplaces through trust. Considered a pioneer in her field, Michelle's focus for 25 years has been researching trust and developing tools to assess and measurably strengthen trust in workplace relationships. Leaders, teams, and organizations such as American Express, Johns Hopkins Medical Center, Lincoln Financial Group, and Walt Disney World leverage Reina’s comprehensive trust building system - which includes consulting, speaking, and coaching - not only to build trust, but also to rebuild trust and work productively again. Michelle is co-author of two business bestselling books, Trust & Betrayal in the Workplace, 3rd ed. (Berret Koehler, 1999, 2006, 2015) and Rebuilding Trust in the Workplace (Berret-Koehler, 2010). Reina's books are the definitive guides for building and sustaining highly effective relationships that produce results.

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    Trust and Betrayal in the Workplace

    How do you create a workplace that runs on sustainable trusting relationships?

    Rebuilding Trust in the Workplace

    Are you looking for a way to rebuild trust within your company?

    You know healthy relationships are the lifeblood of your organization. You also know the healthiest relationships – and the highest performingleaders and teams – are built on a strong foundation of trust.

    Reina offers trust building tailored to serve your needs.

    Our Trust Building® system blends consulting services, statistically reliable and valid assessment diagnostic tools, action learning workshopsspeakingcoaching, and – in appropriate cases – qualification.

    For more than two decades, we’ve supported leaders just like you with customized solutions to create environments that are high trust and high performing.

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    Partner with Reina. You'll be in excellent company.

    You'll join hundreds of thousands of people in over 200 organizations worldwide who've benefitted from Trust Building.

    3M

    Aetna

    Allstate

    American Association of Critical Care Nurses

    American Express

    American Home Products

    American Soc. for Training and Dev. (ASTD)

    AstraZeneca

    Atlanta General Hospital

    Bell Canada

    Ben & Jerry’s

    BF Goodrich Aerospace

    BHP Billiton South Africa and Australia

    Biosense Webster

    Boeing

    Capital Health Care Nova Scotia

    Case Western University

    Center for Creative Leadership

    Chittenden Bank

    Champlain Investment Partners

    Children’s Healthcare System of Wisconsin

    Ciirrus UK

    City of Tallahassee

    Continuous Learning Group

    Dartmouth-Hitchcock Medical Center

    Defense Commissary Agency

    Eastman Kodak

    EHV Weidman

    Federal Aviation Administration

    First Midwest Bank

    Fletcher-Allen Health Care

    Freely Creative

    GE Capital

    Geneva College

    Girl Scouts USA

    Harvard University

    Hewlett-Packard

    IBM

    Institut de la confiance dans les organisations

    Institute for Management Studies (IMS)

    Int'l. Coaching Federation (ICF)

    Int'l. Soc. for Performance Improvement (ISPI)

    Investment Partners

    Johns Hopkins Medical Center

    Johnson & Johnson

    The Kendal Corporation

    Kimberly-Clark

    Kolmar Laboratories Inc.

    Lincoln Financial Group

    Lincoln Financial Group Protection

    Manco, Inc.

    MD Anderson Cancer Center

    Microsoft

    Middlebury College

    MillerCoors

    Mt. Ascutney Hospital

    Natl. Assoc. of Church Business Admins.

    National Financial Partners

    National Pest Management Association

    Neutrogena

    New England Human Resources Association

    New England School of Communication

    Nokia

    Nokia Siemens Networks

    Northern Trust

    Norwich University

    Office of the Comptroller of the Currency

    OGE Energy Corporation

    Organization Development Network

    Ortho-McNeil Pharmaceutical

    Owens Corning

    PC Construction

    Pension Benefit Guarantee Corp.

    PestMaster Services

    Presbyterian and Methodist Children’s Homes

    Progressive Insurance

    Purchasing Association of Canada

    Purdue University

    Qantas

    Redgrave Daley Ragan & Wagner LLP

    Robert Wood Johnson Foundation

    Saint John’s Health Care Corporation

    Samaritan Counseling Center

    Sandia National Labs

    Santa Fe Community College

    Schaller Anderson, Inc.

    Schneider Electric

    SSM Healthcare

    Standard Life of Canada

    Starbucks

    State of Vermont

    TECO Energy, Inc.

    Texas Instruments

    Toyota

    Treasury Executive Institute

    Tuggle Duggins

    Turner Broadcasting

    University of South Africa (UNISA)

    University of Missouri

    University of North Carolina, Kenan-Flagler

    University of North Texas

    University of Tampa

    University of Texas Houston

    University of Vermont

    University of Wisconsin

    US Army Chaplaincy

    US Army Corps of Engineers

    US Department of Agriculture (USDA)

    US Department of Education

    US Department of Homeland Security

    US Department of the Interior

    US Office of Personnel Management

    US Treasury Department

    Voya Financial

    Veterans Affairs

    Walt Disney World

    Wheaton Franciscan Healthcare

    Wyeth Ayerst

    Wyeth Nutritionals

    Yale University

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    Fees for services are available upton request.

    Results of Our Work Include...

    • $30 million faltering strategic initiative that was over budget and behind schedule put back on budget and on schedule
    • 18% increase in employee engagement scores (in 9 months)
    • Manufacturer moved from lowest to highest producer out of 12 plants nationwide (in 18 months)

    "Through engaging in the Reina's Trust Building systems, we’re now dealing with the core of our issues and finding real solutions, together. There’s no more lowering of the eyes, no more hesitancy, no more whispering in the hallways. It’s been a profound shift, at all levels.” 

    ~ Belinda Needham-Shropshire, Director of Rehabilitation Services, Mt. Ascutney Hospital and Health Center

    "The Reina trust principles have had an invaluable influence on how members of our team talk to and treat one another. Through their work, the Reinas gave us a path to becoming better individuals and teammates.” 

    ~ David J. Whaley, Vice President, Development and Alumni Relations, Norwich University

    "The Reina Seven Steps for Healing® Model has been an extremely effective tool to use when coaching senior executives on how to rebuild trust in their organizations. Senior leaders easily grasp the concepts and can translate them into actionable steps to transform relationships and drive business results.” 

    ~ Leslie Yerkes, President, Catalyst Consulting Group, Inc., Adjunct Faculty Member, Case Western Reserve University

    "Dennis and Michelle Reina, through their research, have defined trust in concrete, behavioral terms. Their trust frameworks have helped me to address issues of trust with confidence and help others to learn how to build and repair trust within their relationships and organizations.” 

    ~ Marcia R. Applegate, HR Business Partner, Intuit

    "This is the most meaningful organizational workshop that I have ever attended. The Reinas are masters at creating an environment that is safe and fun, yet challenges participants to examine intricately and deeply what is perhaps the most critical element in all human relationships – trust.” 

    ~ Jesse Mendoza, PhD

    "Dennis and Michelle Reina, through their research, have defined trust in concrete, behavioral terms. Their trust frameworks have helped me to address issues of trust with confidence and help others to learn how to build and repair trust within their relationships and organizations.” 

    ~ Marcia R. Applegate, HR Business Partner, Intuit

    "If you haven't heard these speakers, you haven't lived.” 

    ~ Jean Melton, Owner, Pest Control

    "The Reinas presented tools as learning guides to building trust, both in business and professional life. Very motivational speakers. One of the best seminars that I have attended in my career.” 

    ~ Patricia A. Bond, Siemens Auto

    "Excellent speakers with extremely valuable information.” 

    ~ Niki Bratcher-Bowman, Department of Health & Human Services

    "Dennis was very inspiring.” 

    ~ Yvette Watson, HR Specialist, Department of Justice

    "Excellent material, excellent presentation, and super speakers.” 

    ~ Hal Henderson, Aquila Networks Canada

    "Dennis, your presentation was extremely well received by the senior managers and executives in attendance. Your insightful treatment of this vital topic will benefit all who participated for years to come.” 

    ~ Mark Antonucci, New York Regional Chairman, Institute for Management Studies

    "Excellent speakers with extremely valuable information. Michelle and Dennis are passionate about this subject and they share their own experiences to deal with day-to-day challenges to one-on-one encounters.” 

    ~ Nadine Shah, Senior Buyer, Mother Parkers Tea & Coffee

    "Michelle, you are the only faculty I have ever had who managed to touch people so deeply with your personal stories that they teared up.” 

    ~ Bob Webster, Houston Regional Chairman, Institute for Management Studies

    "The speakers were great. The trust issues that come up day-to-day are really important to address.” 

    ~ Randy Dewline, Aquila Networks Canada

    "I recommend Dennis unequivocally for any company, conference, college or community group who wants an inspirational speaker who also shows you how to apply your learning after he leaves the room.” 

    ~ Alexia Vernon, Communication and Leadership Author, Speaker, Coach, Trainer, and Media Personality

    "Excellent speakers; very well delivered and organized.” 

    ~ Sylvia Janssen, Director of Purchasing, Canadian Cable Systems Alliance

    "They are dynamic and work wonderfully together. Michelle and Dennis are down-to-earth 'real' people who care about and listen to their audience.” 

    ~ Brenda Chapman, National Purchasing Manager, J.M. Schneider, Inc.

    "Excellent speakers and content that really makes you reflect both professionally and personally.” 

    ~ Fern Manser, Manager, Corporate Purchasing, Nissan Canada

    "I am ever so grateful for your encouragement and insights that helped me to speak what needed to be said.” 

    ~ Marilyn Wolovick, Executive Director, Many Rivers Counseling and Support Services, White Horse, Yukon, Canada

    "Thanks to your coaching, we received a 5 year accreditation with no conditions! Thank you!” 

    ~ Thom Johnston, President, New England School of Communications

    "When our coaches utilize Reina trust assessments, they're able to help leaders get at core issues and develop a deeper understanding of themselves. These assessment tools are for people who want a systemic - rather than a band aid - approach to developing high functioning leaders and teams."

    ~ Barbara Fly Dierks, Coaching Talent Manager, Center for Creative Leadership

    "Your Trust Building model has been a key element of my coaching work with business owners, senior leaders, and teams since 2000. Yours was the first - and, to my knowledge, is still the only - model to provide a map for healing from trust breakdowns. My clients are so relieved to have a reliable pathway to reverse the downward spiral of relationships. This gets to the core of resilient and resonant leadership in our times."

    ~ Beata Lewis, JD, MSC, Executive Coach and Change Consultant, Bridging Lives

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