Everyone wants to live a life that enables them to make the most of their unique gifts, interests, and passions-to find their true calling, the work they were born to do. Whistle While You Work is a liberating guide that uses powerful stories and exercises to help readers find truly satisfying, fulfilling work consistent with their deepest values. The authors combine a thoughtful and practical discussion about calling with examples showing how to apply these ideas to one's life. They mix in dozens of inspiring stories featuring individuals who have found, or are in the process of finding, their calling with straightforward advice and suggestions on how to discover one's calling. Most importantly, they provide readers with a solid path for embracing calling, a subject usually addressed abstractly in a useful, fun, and systematic way. Through a unique Calling Card exercise that features a guided exploration of 52 "natural preferences" -- such as Advancing Ideas, Doing the Numbers, Building Relationships, Performing Events -- the book gives readers a new way to detect and reflect on the core of their life's work. By using this and other tools in the book, readers develop their own answers to three critical questions: What gift do I naturally give to others? What gift do I most enjoy giving to others? What gift have I most often given to others? In answering those questions, they will reveal to themselves their calling-and ultimately move toward new realms of success and fulfillment. Whistle While You Work is an inspiring, effective, and entertaining approach to discovering one's calling. It will equip all of us with the mind-set, stories, coaching, and, perhaps most importantly, the hope we need to find our way ahead-and see a clear picture of what our right work is and what to do with our limited time here on Earth.Everyone wants to live a life that enables them to make the most of their unique gifts, interests, and passions-to find their true calling, the work they were born to do. Whistle While You Work is a liberating guide that uses powerful stories and exercises to help readers find truly satisfying, fulfilling work consistent with their deepest values. The authors combine a thoughtful and practical discussion about calling with examples showing how to apply these ideas to one's life. They mix in dozens of inspiring stories featuring individuals who have found, or are in the process of finding, their calling with straightforward advice and suggestions on how to discover one's calling. Most importantly, they provide readers with a solid path for embracing calling, a subject usually addressed abstractly in a useful, fun, and systematic way. Through a unique Calling Card exercise that features a guided exploration of 52 "natural preferences" -- such as Advancing Ideas, Doing the Numbers, Building Relationships, Performing Events -- the book gives readers a new way to detect and reflect on the core of their life's work. By using this and other tools in the book, readers develop their own answers to three critical questions: What gift do I naturally give to others? What gift do I most enjoy giving to others? What gift have I most often given to others? In answering those questions, they will reveal to themselves their calling-and ultimately move toward new realms of success and fulfillment. Whistle While You Work is an inspiring, effective, and entertaining approach to discovering one's calling. It will equip all of us with the mind-set, stories, coaching, and, perhaps most importantly, the hope we need to find our way ahead-and see a clear picture of what our right work is and what to do with our limited time here on Earth.

• Winner of the 2001 Career Book of the Year award from ForeWord Magazine
• By the authors of the international bestseller, Repacking Your Bags (more than 220,000 copies sold)
• Through practical advice and a breakthrough exercise-Calling Cards-helps readers identify their callings and choose a way of life and work consistent with their gifts, passions, and values
• Takes a challenging concept-calling-and makes it accessible and practical to our everyday lives
• Numerous real-life stories and examples offer hope that meaningful work is possible and within our grasp

The Government Manager's Guide to Contract Negotiation

Federal managers often find themselves at the negotiating table, charged with reaching a solid, fair deal for their agency. Now, you can gain a competitive edge in even the most difficult negotiations with time-tested, effective tactics from a noted authority on federal negotiations. This guide will help you understand the negotiation process, plan for it, develop strategies and tactics, anticipate and counter the other side's strategies and tactics, and conclude and document the negotiation. Concise, accessible, and authoritative, this book offers a veritable arsenal of winning strategies that you and your team can use in your next negotiation.

Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences. This essential guide shows how organizations can leapfrog their competitors by learning how to add emotional value -the economic value of customers' feelings when they positively experience products and services -to their customers' experiences.
Janelle Barlow and Dianna Maul, with more than forty years combined experience in the service industry, detail five practices for adding emotional value to customer and staff experiences.

• From the coauthor of the bestselling A Complaint Is a Gift

• Offers customer service managers and supervisors dozens of proven ideas, innovative options, and powerful examples of organizations that systematically add emotional value to their customers' experience

The risk of investing in the stock market has increased remarkably over the last decade. In this period we've seen tremendous volatility in stock prices, a market bubble and its subsequent pop, a parade of corporate scandals, the demise of a leading accounting firm and proven deception by many so-called investment analysts employed by major brokerage firms. In addition, the realities of ever-increasing geopolitical risks contribute to an uncertain economic future. Blind Faith offers a cleverly simple yet revolutionary approach for managing investments in this perpetual high-risk environment. Corporate America and the investment industry have little to gain and lots to lose when investors decide to stop playing the traditional game that can -and has - destroyed trillions of dollars of individual wealth overnight. Readers will be equipped with both the strategy and the tools for success in virtually any economic environment while ending their participation in a system that has taken full advantage of their blind faith and misplaced trust.The risk of investing in the stock market has increased remarkably over the last decade. In this period we've seen tremendous volatility in stock prices, a market bubble and its subsequent pop, a parade of corporate scandals, the demise of a leading accounting firm and proven deception by many so-called investment analysts employed by major brokerage firms. In addition, the realities of ever-increasing geopolitical risks contribute to an uncertain economic future. Blind Faith offers a cleverly simple yet revolutionary approach for managing investments in this perpetual high-risk environment. Corporate America and the investment industry have little to gain and lots to lose when investors decide to stop playing the traditional game that can -and has - destroyed trillions of dollars of individual wealth overnight. Readers will be equipped with both the strategy and the tools for success in virtually any economic environment while ending their participation in a system that has taken full advantage of their blind faith and misplaced trust.

• Establishes that investing in common stock or equity mutual funds is riskier than ever and that traditional methods used by investment professionals to control this risk do not provide adequate protection against loss.
• Shows that the real winners in the stock market are the executives, corporations and the brokerage industry. The potential rewards are so enticing that the behavior of these "beneficiaries" of market advances can range from unethical transgressions to outright fraud.
• Presents a logical and common sense strategy for safeguarding investments in the market against loss in bad times while providing for participation in the gains when times are good. These attractive investment options are rarely discussed in mainstream financial literature. They are described in detail and offer a smarter and safer course for the more than 40% of households that own some form of common stock.

Rethinking Money demonstrates that new currencies can not only resolve money's inadequacies but also energize new behaviors that can deliver the healthier world we fervently desire.

• Describes an innovative way ordinary people are creating solutions to address a wide variety of problems globally
• Reveals both the devastation caused by our current money system and ways new currencies are being designed to repair that damage
• Coauthored by one of the world's leading experts in money systems and an award-winning journalist
• Click here for the press release; contact [email protected] for media review copies

There is a way-in fact, thousands of ways-to stop the seemingly inevitable slide toward global self-destruction. Solutions are already in place throughout the world where terrible problems once existed. The changes came about not through the redistribution of wealth, increased taxation, enlightened corporate self-interest, or government handouts but by people simply rethinking the concept of money and acting from this new perspective. With that restructuring, everything changes.

Bernard Lietaer and Jacqui Dunne explain the origins of our current monetary system-built on bank debt and based on scarcity-and how its inherent limitations drive our ongoing social, economic, and ecological debacles. They then take readers on a fascinating expedition that chronicles stories of ordinary people and their communities solving critical issues that affect us all by using new money systems in tandem with conventional money. These accounts are just the tip of the iceberg-over 4,000 cooperative currencies are now in circulation.

Rethinking Money demonstrates that new currencies can not only resolve money's inadequacies but also energize new behaviors that can deliver the healthier world we fervently desire. For instance, currencies have been designed to strengthen local economies, create work, beautify a city, and provide health care.

The book provides remedies for challenges faced by governments, businesses, nonprofits, local communities, and even banks. It speaks clearly about a complex subject and promises to strike a deep chord with readers eager to find meaningful solutions to the problems that threaten our security, our prosperity, and our future.

• Describes an innovative way ordinary people are creating solutions to address a wide variety of problems globally
• Reveals both the devastation caused by our current money system and ways new currencies are being designed to repair that damage
• Coauthored by one of the worlds leading experts in money systems and an award-winning journalist
• Click here for the press release; contact [email protected] for media review copies

There is a wayin fact, thousands of waysto stop the seemingly inevitable slide toward global self-destruction. Solutions are already in place throughout the world where terrible problems once existed. The changes came about not through the redistribution of wealth, increased taxation, enlightened corporate self-interest, or government handouts but by people simply rethinking the concept of money and acting from this new perspective. With that restructuring, everything changes.

Bernard Lietaer and Jacqui Dunne explain the origins of our current monetary systembuilt on bank debt and based on scarcityand how its inherent limitations drive our ongoing social, economic, and ecological debacles. They then take readers on a fascinating expedition that chronicles stories of ordinary people and their communities solving critical issues that affect us all by using new money systems in tandem with conventional money. These accounts are just the tip of the icebergover 4,000 cooperative currencies are now in circulation.

Rethinking Money demonstrates that new currencies can not only resolve moneys inadequacies but also energize new behaviors that can deliver the healthier world we fervently desire. For instance, currencies have been designed to strengthen local economies, create work, beautify a city, and provide health care.

The book provides remedies for challenges faced by governments, businesses, nonprofits, local communities, and even banks. It speaks clearly about a complex subject and promises to strike a deep chord with readers eager to find meaningful solutions to the problems that threaten our security, our prosperity, and our future.

What do you do when the biggest threat to your project is your boss? It's not that your boss is out to get you. In fact, bosses generally mean well. But clueless leadership from a well-intentioned boss can sometimes cause more damage than a criminal mastermind tying your project to the railroad tracks.

The Unwritten Rules of Managing Up provides refreshingly practical and candid insight into the best practices and techniques that project managers have successfully used for decades to manage a wide variety of senior-level stakeholders—ranging from perfectly competent and pleasant to downright dysfunctional and inept. 

While managing up is an incredibly valuable skill for virtually any type of boss (not just the difficult ones), the book includes recommendations for managing six particularly challenging—and common—types of senior leaders. They are the bombastic Tornado, who takes over meetings without realizing it; the Wishful Thinker, who regularly asks the impossible; the Clueless Chameleon, who can't quite decide what he or she really wants (but still holds you responsible for delivering it); the MIA Boss, who is just not around enough; the Meddlesome Micromanager, who hovers and insists you complete a task his or her way; and the Naked Emperor, who falls in love with his or her own crazy ideas. Brownlee also offers basic techniques to use with any boss, even a great one.

This book is not just for professionals seeking to enhance their workplace effectiveness but also for senior leaders interested in addressing their blind spots and coaching others toward a more collaborative, results-focused leadership approach.