“I have used his definitions of trust and distrust in every book I’ve written, because they are practical and actionable and, at the same time, deep and meaningful. It was important to me to dig into these definitions and explore how they play out at work, in relationships, and in our everyday lives.”
—Brené Brown, bestselling author of Dare to Lead

Best-selling author Charles Feltman updates his business classic, The Thin Book of Trust, with new resources and tools to build trust in the post-pandemic world.

Feltman's phenomenal bestseller with almost 100,000 copies sold across two editions outlines in a very simple and quick way the art of building trust between people in organizations as a core essential workplace competency.

The updated Thin Book of Trust offers a framework that supports trust building as a workplace competency. It is based on the idea that building trust is a competency, a set of skills that can be learned, improved, and practiced. It will help you continuously improve your ability to build and maintain trust with others. It can also help you create and contribute to a high-trust culture at work.

The third edition includes a new study guide and a new resource download page.

Charles Feltman says: "Whether you lead others, contribute individually, or serve as a coach, consultant, facilitator, HR or OD professional, your ability to generate and sustain strong trust is critical to the success and well-being of your enterprise. It is my hope this new edition serves you well in becoming an exceptional trust-builder."

Transform chaos into opportunity. This groundbreaking framework helps leaders navigate uncertainty, build organizational resilience, and create positive change in turbulent times.Transform chaos into opportunity. This groundbreaking framework helps leaders navigate uncertainty, build organizational resilience, and create positive change in turbulent times.

The world we once described as volatile and uncertain has shifted into something far more chaotic: BANI, or brittle, anxious, nonlinear, and incomprehensible. In Navigating the Age of Chaos, Jamais Cascio, the originator of the groundbreaking BANI framework, unpacks the tools and perspectives needed to navigate our increasingly turbulent era.

Joined by coauthors Bob Johansen and Angela Williams, Cascio provides real-world examples, practical strategies, and visionary insights to help leaders, organizations, and individuals not just survive but thrive in the chaos.

Breaking down the BANI framework, readers will discover how to tackle each aspect of a BANI world:

• Brittle—Recognize fragility in systems and strategies to build resilience.
• Anxious—Address widespread anxiety with empathy and attentiveness.
• Nonlinear—Navigate unpredictable scenarios with adaptive thinking.
• Incomprehensible—Find clarity in overwhelming complexity.
• Positive BANI—Reframe chaos into actionable opportunities for growth.

As a definitive guide to understanding and harnessing the power of the BANI framework, this book equips readers with the knowledge to reshape challenges into pathways for innovation and success.

The definitive introduction for changemakers new to the world of nonprofit and small business boards of directors.

Bust the status quo of board room administrative tedium and passive participation to contribute to meaningful social transformation and impact in your organization. Authors Jukanovich and West offer changemakers new to the boardroom the mindset and strategies necessary to make a difference in the organizations they lead.

Mission-based, socially responsible, and transformational organizations are needed more today than ever. And the boards that lead them must be in tune with their stakeholder's culture. But so often they are held back by ineffective decision making and a lack of interpersonal trust.

This book breaks down the key elements of a successful boardroom and how to achieve them. From onboarding diverse talent to establishing trust through accountability, you will have the tools and actionable techniques needed to effectively make a difference in the world with healthier boardroom practices.

Transform your connections and leadership with five research-backed humor tactics to master authentic workplace comedy, boost team engagement, and lead with laughter.Transform your connections and leadership with five research-backed humor tactics to master authentic workplace comedy, boost team engagement, and lead with laughter.

Discover the secret weapon that transforms relationships, boosts creativity, and enhances leadership: humor. The Laughter Factor reveals how laughter isn't just a source of joy—it's a powerful tool for connection and success. Whether you're a leader, teacher, salesperson, or simply someone seeking stronger relationships, this book equips you with five humor tactics to captivate, connect, and inspire.

With decades of experience as a comedian and keynote speaker, author Adam Christing shares his proven methods to make humor work for anyone, anywhere. These five fundamental humor strategies include:

• Surprise—Use the power of the unexpected to delight and captivate.
• Poke—Master the art of self-deprecating humor and gentle teasing.
• In-Jokes—Foster bonds through shared laughter and unique moments.
• Wordplay—Enhance your wit with clever banter and sharp language.
• Amplify—Turn ordinary stories into extraordinary, memorable moments.

Humor is your ticket to breaking barriers, fostering trust, and standing out in personal and professional settings. From boosting your leadership presence to lightening tense situations, The Laughter Factor is your ultimate guide to wielding humor as a force for good.

Break free from perfectionism and finish your creative projects. This unconventional guide shows you how to overcome creative blocks and finally complete your work through strategic imperfection.Break free from perfectionism and finish your creative projects. This unconventional guide shows you how to overcome creative blocks and finally complete your work through strategic imperfection.

The world is full of creative people. So why do some get their ideas out in the world while others don’t? Why are some incredibly prolific while others struggle with deadlines or can’t complete projects? In this book, Jason F. McLennan—a master in “getting stuff done”—shares secrets to boosting productivity, innovation, and personal success. By adopting his “¾ baked” philosophy and the key lessons that surround it, readers will be able to dramatically increase their output while also keeping their creative juices flowing.

McLennan’s recipe for creative success includes the following ideas:

• Look forward to failure
• Discover the power of feedback
• Learn to become a “trim tab”
• Harness the power of momentum to drive creativity

We’ve all heard the phrase “the perfect is the enemy of the good.” Perfection is often what holds so many people back. Trying to reach it means that nothing much can get completed, and inspiration itself is often blocked as people either procrastinate or endlessly self-edit. By chasing perfection, it remains elusively further away.

The world is full of half-baked ideas—but almost no perfect ones. With The Magic of Imperfection, readers will learn how to seriously amp up what they do, how fast they do it, and simultaneously how well it gets done.

PRODUCT INFORMATION

This self-assessment asks you to do a candid evaluation of where you stand with regard to each of the five future literacies introduced in The New Leadership Literacies , as well as the ten future leadership skills introduced in Leaders Make the Future .

Format: Online Subscription

Price: $14.95 for one-year subscription, or five tests, whichever comes first

Description: This instrument consists of 30 questions, 15 pertaining to the now and 15 relating to one year from now. For each section, statements will be rated from 1 to 5 as to how true they are. The assessment will produce two graphics of your results and interpretation from the author. You can take the test up to five times within a 12-month period and compare your results.

From Self-Assessment - Author's Welcome

The challenge I hope you will take away from reading this book is how to apply this foresight to provoke your own insights and actions—to make yourself a better leader.

I am suggesting a process you can use to develop yourself as a leader and improve your readiness for the future.

The Future Readiness Self-Assessment is designed so you can use it on your own, but it is also a great conversation starter for workshops and team-building efforts. For a team in workshop settings, you can use this online self-assessment as advance preparation for an in-person or online workshop—or as a follow-up. I often use it with groups before my talks or workshops.

The Future Readiness Self-Assessment is a chance to reflect on yourself and your leadership—given the external future forces of the next decade.

In a world where everything that can be distributed will be distributed, are you ready to lead shape-shifting organizations?

Are you ready to thrive in a future of extreme disruption?

This is your chance to assess your own leadership literacies and skills—and test them against the future that I describe in The New Leadership Literacies and Leaders Make the Future . You don’t have to agree with my forecast to find this exercise provocative and useful. In fact, the most useful forecasts are often the ones you don’t like, the forecasts that make you feel uncomfortable and queasy.

There are no right answers, but every leadership team should have a mix of these future leadership skills if it is to engage successfully with the external future forces of the next decade. Ideally, all members of the team will share all five of the future leadership literacies.

As you consider the ten-year forecast inside the book jacket (and described in narrative form in the Introduction) of Leaders Make the Future , ask yourself which waves of change you will choose to ride—but at least consider which waves of change you should avoid being hit by. In The New Leadership Literacies , Chapters 2, 4, 6, 8, and 10 explore the future of each of the five new leadership literacies. Re-reading those chapters will refresh your thinking about the future world in which you will be leading.

From Book - The New Leadership Literacies

Over the next decade, today's connected world will be explosively more connected. Anything that can be distributed will be distributed: workforces, organizations, supply webs, and more. The tired practices of centralized organizations will become brittle in a future where authority is radically decentralized. Rigid hierarchies will give way to liquid structures. Most leaders—and most organizations—aren't ready for this future. Are you?

It's too late to catch up, but it's a great time to leapfrog. Noted futurist Bob Johansen goes beyond skills and competencies to propose five new leadership literacies—combinations of disciplines, practices, and worldviews—that will be needed to thrive in a VUCA world of increasing volatility, uncertainty, complexity, and ambiguity. This book shows how to (1) forecast likely futures so you can “look back” and make sure you're prepared now for the changes to come, (2) use low-risk gaming spaces to work through your concerns about the future and hone your leadership skills, (3) lead shape-shifting organizations where you can't just tell people what to do, (4) be a dynamic presence even when you're not there in person, and (5) keep your personal energy high and transmit that energy throughout your organization.

This visionary book provides a vivid description of the ideal talent profile for future leaders. It is written for current, rising star, and aspiring leaders; talent scouts searching for leaders; and executive coaches seeking a fresh view of how leaders will need to prepare. To get ready for this future, we will all need new leadership literacies.