Edited by legendary business author Ken Blanchard and featuring contributions by authors like Simon Sinek, Bren Brown, Stephen M. R. Covey, and Marshall Goldsmith, this collection offers expert advice on how to implement an increasingly popular and highly effective approach to leadership.Edited by legendary business author Ken Blanchard and featuring contributions by authors like Simon Sinek, Bren Brown, Stephen M. R. Covey, and Marshall Goldsmith, this collection offers expert advice on how to implement an increasingly popular and highly effective approach to leadership.

Servant leadership is the secret behind the success of some of the world's leading organizations. Succinctly put, serving leaders lead by serving their people, not by exalting themselves.
Through the stories and reflections of leading businesspeople, bestselling authors, and spiritual leaders, this collection offers tools for implementing this proven but radical leadership model. The book is organized into three sections:
-What is Servant Leadership? describes different aspects of servant leadership
-Models of Servant Leadership focuses on people who have been identified as classic servant leaders
-Putting Servant Leadership to Work features firsthand accounts of how servant leadership has been implemented in various organizations and the difference it has made in both results and human satisfaction.

Over the past decade Appreciative Inquiry (AI) has rapidly emerged as one of the most significant advances in the field of organization development and change. This book is the first to provide a comprehensive practitioner's guide to the AI Summit-the preferred method when applying whole-scale change to large groups. The authors-four of the leading experts on Appreciative Inquiry-explore the theories of organization change and large-group process on which the AI Summit is based; walk the reader step-by-step through the process of planning, conducting, and following up on an AI Summit; provide a series of case studies of the AI Summit in action; and share essential success factors-what they have learned in their work with AI and large-group processes that contributes to success in large-scale efforts. This book is an essential resource for anyone who works with Appreciative Inquiry, large group interventions, or whole-system change processes.

• Provides a comprehensive practitioner's guide to the AI Summit methodology-a radically new way of managing change that combines large-group processes with Appreciative Inquiry
• Numerous examples from organizations around the world, including McDonald's, John Deere, Verizon, British Airways, the US Navy, United Religions Initiative, American Red Cross, and many others
• Written by four leading pioneers in the field of Appreciative Inquiry

Building on the success of his classic bestseller Eat That Frog! -- nearly one million copies sold — Brian Tracy shows how everyone can turn negative frogs (negative thoughts, emotions, and behaviors) into positive princes (positive thoughts, emotions, and behaviors) in all areas of life and work.The Enhanced Edition includes short-course videos by the coauthors for each of the twelve chapters of the book (total of 18.5 minutes). Both Brian Tracy and Christina Tracy Stein show how to apply the messages of each chapter to everyday life. Videos include: Your Full Potential, Confront Your Frogs, You Become What You Think, The Law of Substitution, Victim of Victor in Life, and The Law of Forgiveness. Just like the lonely princess in the fairy tale who was reluctant to lock lips with a warty frog and transform him into a handsome prince, something stops many of us short of attaining our dreams. Our negative thoughts, emotions, and attitudes can threaten to keep us from achieving all that we’re capable of. Here bestselling author and speaker Brian Tracy and his daughter, therapist Christina Tracy Stein, provide a set of practical, proven strategies anyone can use to turn those negative frogs into positive princes. Tracy and Stein present a step-by-step plan that addresses the root causes of negativity, helps you uncover blocks that have become mental obstacles, and shows how you can transform them into stepping-stones to achieve your fullest potential. The book distills, in an accessible and immediately useful form, what Tracy has presented in more than 5,000 talks and seminars with more than five million people in fifty-eight countries and what Stein has learned through thousands of hours of counseling people from all walks of life. “There is nothing either good or bad, but thinking makes it so,” the authors quote Shakespeare. The many powerful techniques and exercises in this book will help you change your mindset so that you discover something worthwhile in every person and experience, however difficult and challenging they might seem at first. You’ll learn how to develop unshakable self-confidence, become your best self, and begin living an extraordinary life.

Discover a breakthrough way to link employees' daily job duties to the organization's purpose, and watch employee engagement, productivity, and customer satisfaction soar!

Nearly every organization has a mission, vision, or purpose statement that is displayed on its website or framed and mounted in the executive corridor. But it is largely unknown to employees and seemingly unrelated to their daily jobs.

As a result, while employees may possess the knowledge and skills to do their jobs, they are unaware of what bestselling customer service author Steve Curtin calls job purpose: how their specific tasks contribute to the organization's reason for being. They understand what to do and how to do it, but not why they do it.

Curtin offers a fresh tool to overcome this challenge. The Revelation Conversation is a one-on-one exchange where leaders and managers involve employees in the discovery of their total job role, connect job duties to job purpose, and inspire greater employee engagement. Instead of just having assignments to work on, they now have a purpose to work toward. Service quality goes from transactional to exceptional.

The book contains dozens of examples of how leading companies link their corporate ideals to employees' daily job responsibilities. By creating an environment for employees to do work that matters rather than simply check boxes and go through the motions, employers will reap the benefits of higher levels of employee engagement, productivity, and customer satisfaction.

The Enhanced Edition includes 22 minutes of instructional video by the author in seven videos. The introduction video uses a card trick to show why some liars are harder to spot than others. Three videos explain the key points to know to avoid seeming deceptive when telling the truth, how biases and assumptions interfere with the ability to know who’s lying, and how managers can reduce lies in the workplace. Two videos show examples of nonverbal deception detection, and how to deal with liars in a job interview. One video shares what the author has learned since writing the book. Lying can cause irreparable financial, psychological, and emotional damage in an organization, yet liars also know that we're terrible at recognizing their deceit. Goman's book is a simple primer to help anyone spot lies before they do harm.The Enhanced Edition includes 22 minutes of instructional video by the author in seven videos. The introduction video uses a card trick to show why some liars are harder to spot than others. Three videos explain the key points to know to avoid seeming deceptive when telling the truth, how biases and assumptions interfere with the ability to know who’s lying, and how managers can reduce lies in the workplace. Two videos show examples of nonverbal deception detection, and how to deal with liars in a job interview. One video shares what the author has learned since writing the book. Lies aren’t good in general, but in the workplace they’re especially poisonous. They can destroy employee engagement and productivity, undermine teamwork, increase stress, ruin people’s livelihoods, and even bring down entire companies. It’s critical to catch workplace lies before they snowball into something catastrophic, but most of us have no clue about how to spot a liar. And the workplace setting adds another layer of complexity. At what point do you report a liar? If you decide to take action, what exactly should you do? And what if the liar is your boss? In this entertaining and needed book, leading workplace body language expert Carol Kinsey Goman combines her own experiences with the latest research to provide a comprehensive guide to spotting, exposing, and minimizing workplace lies. Goman looks at the high cost of workplace deception for individuals and organizations, why people tell lies at work, and the kinds of lies they tell. She offers fifty ways that body language and vocal cues can help you spot a liar and explains how our own vanities, desires, self-deceptions, and rationalizations allow us to be duped. Once you spot a lie, she provides tactical advice on how to respond, whether the liar is above, below, or on the same level as you. And Goman explains how to make sure your own body language doesn’t inadvertently make you seem untrustworthy and what leaders at all levels can do to reduce lies and encourage candor. Some workplace lies are a polite and positive part of professional life (“I’d be delighted to come to that meeting”). But Goman focuses on truly destructive lies and shows how you can prevent them from wreaking havoc on individuals and organizations.

Celebrations infuse life with passion and purpose. They summon the human spirit, reattach us to our roots, and help us soar toward new visions. Celebrations touch our hearts and fire our imaginations, bonding people together and connecting us to shared myths and values. Corporate Celebration shows how the ceremony and ritual of celebration can be brought to the workplace to restore company spirit, reinvigorate employee morale, build commitment and loyalty, improve quality and financial performance, and instill work with meaning and joy. This practical guide provides advice on the what, why, and how of corporate celebration.

The authors first distill what we know about the role that ritual and ceremony play in human organizations, then offer examples from multiple sectors and companies. They show how ceremonies can be used to build relationships, relieve tension, level the hierarchy, create excitement, transform losses into gains, and provide access to life's deeper lessons. In the second part, they examine a wide variety of situations where ritual and ceremony play a vital role-including recognition, triumphs, tragedies, transitions, product launches, and community outreach efforts. They detail the psychological benefits of seven types of celebrations: cyclical celebrations, recognition ceremonies, celebrations of triumph, rituals of comfort and letting go, succession rites, altruistic celebration, and play.

In the third part, they observe the makings, motions, and roles of key players, drawing practical wisdom from executives, managers, and employees who have participated in successful corporate rituals and celebrations. Acknowledging the potential downside of contrived or meaningless symbolic activity, they show how intended perks can become actual perils. Finally, they provide clear guidelines for the design of meaningful, top-flight celebrations, which arise from shared vision and values, recognize individuals as heroes and heroines, and authentically reflect the corporate spirit.

In a time when many organizations are suffering from eroded cultural values due to restructuring, reengineering, and downsizing, Corporate Celebration offers a refreshing approach to creating community in the workplace and revitalizing business.

• By the author of the bestselling Corporate Cultures, which was one of the most influential and groundbreaking business books of the 1980s
• Provides a provocative, practical guide for leaders looking for more effective ways to improve morale and performance
• Shows how celebration is an important factor in many of the major issues in today's business environment: leadership, profit, purpose, community, team building, and more
• Links celebration and fun to the financial bottom line