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    Trust and Betrayal in the Workplace

    How do you create a workplace that runs on sustainable trusting relationships?

    Rebuilding Trust in the Workplace

    Are you looking for a way to rebuild trust within your company?

    • Use People the Way They Want to Be Used: Build Trust at Work, Part 7

      Dennis Reina posted a blog post

      Use People the Way They Want to Be Used: Build Trust at Work, Part 7

      Are you making people feel like they’re on the sidelines? People want to be used. Leveraged. They want their contributions to make a difference. When they feel they’re standing on the sidelines while the game is being played, people disengage.Are you making people feel like they’re on the sid...

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      October 4, 2016

    • Data Driven Proof of the Critical Importance of Asking For Feedback: Build Trust at Work, Part 1

      Dennis Reina posted a blog post

      Data Driven Proof of the Critical Importance of Asking For Feedback: Build Trust at Work, Part 1

      Ever experienced doubt about the level of trust you’ve built at work? Do you wonder where you stand? Not just with your boss, but with other key people? Unsettling, isn’t it? You’re not alone. Six months ago, I worked with a VP of Operations. He was a gifted strategist; truly skilled at the me...

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      September 30, 2016

    • Speak With Good Purpose: Build Trust at Work, Part 2

      Dennis Reina posted a blog post

      Speak With Good Purpose: Build Trust at Work, Part 2

      Do you consistently ‘nail’ every conversation you have at work? After talking to you, do people always, without fail, walk away with… Complete understanding of what you need from them and genuine eagerness to deliver upon those needs? Fresh perspective on how to tackle their most pressing cha...

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      September 30, 2016

    • Help People Learn Skills: Build Trust at Work, Part 3

      Dennis Reina posted a blog post

      Help People Learn Skills: Build Trust at Work, Part 3

      Did you watch the Olympiad rowing races? We were just talking with a client whose son was at one time an Olympic rowing hopeful. When he competed at the national level, he had to earn his spot on the team not by how well he performed, but by how well the crew performed when he was a part of it....

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      September 30, 2016

    • Help People Understand the Playing Field: Build Trust at Work, Part 5

      Dennis Reina posted a blog post

      Help People Understand the Playing Field: Build Trust at Work, Part 5

      Often when people think about boundaries, they think about containing something. Putting people in a box. Separating people and ideas. Impeding collaboration, instead of fueling it. Yet, in the world of trust, boundaries – when they are as clear as they possibly can be at the outset – are power...

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      September 30, 2016

    • Make It Safe for People to Talk to You: Build Trust at Work, Part 6

      Dennis Reina posted a blog post

      Make It Safe for People to Talk to You: Build Trust at Work, Part 6

      Have you ever confided in someone at work, only to discover what you shared got spread to other people? Every now and then we all need to know that it’s safe to talk! That discussing sensitive information won’t backfire on us or anybody else. We all have a need to say, “I’m sharing this with y...

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      September 30, 2016

    • Give People Peace of Mind: Build Trust at Work, Part 4

      Dennis Reina posted a blog post

      Give People Peace of Mind: Build Trust at Work, Part 4

      You just had a conversation in which you agreed to do something. You made a commitment. How do you want the other person to feel, as they walk away from you? Confident, right? Peaceful. Like a weight has been lifted from their shoulders. Like they don’t have to waste a moment worrying about wh...

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      September 9, 2016

    • Want to Make Google Envious of Your Team? Do These 10 Things First

      Dennis Reina posted a blog post

      Want to Make Google Envious of Your Team? Do These 10 Things First

      You want the people in your team to work together so well the results they produce would make even Google jealous. Where do you focus first to get that level of teamwork? Inc’s Editor-at-large Leigh Buchanan looked into this for you. Turns out the no. 1 dynamic driving Google’s productive teamw...

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      August 31, 2016

    • Build Trust at Work, Part 2: Speak With Good Purpose

      Dennis Reina posted a blog post

      Build Trust at Work, Part 2: Speak With Good Purpose

      Do you consistently ‘nail’ every conversation you have at work? After talking to you, do people always, without fail, walk away with… Complete understanding of what you need from them and genuine eagerness to deliver upon those needs? Fresh perspective on how to tackle their most pressing cha...

      Read more

      August 31, 2016

    • Build Trust at Work, Part 3: Help People Learn Skills

      Dennis Reina posted a blog post

      Build Trust at Work, Part 3: Help People Learn Skills

      Did you watch the Olympiad rowing races? We were just talking with a client whose son was at one time an Olympic rowing hopeful. When he competed at the national level, he had to earn his spot on the team not by how well he performed, but by how well the crew performed when he was a part of it....

      Read more

      August 31, 2016

    • 1-Minute Exercise to Eliminate Hesitation

      Dennis Reina posted a blog post

      1-Minute Exercise to Eliminate Hesitation

      Doubt. Unsettling, isn’t it? Like a rock sewn into your shoe. Yet, doubt’s embedded in your DNA. It evolved to be a strength. A trigger to pick up your head, look around, and consider if you’re using your time and energy effectively. If you’re engaging with other people productively. You can u...

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      August 15, 2016

    • How This Team Saved a $30 Million Initiative From the Brink of Collapse

      Dennis Reina posted a blog post

      How This Team Saved a $30 Million Initiative From the Brink of Collapse

      Your team’s about to blow a $30 million project. A project so big that if it does fail, it could actually derail your billion-dollar company. People have the raw skills, the talent, and the resources they need to make the initiative a success. They’ve even got the desire to contribute. Yet, th...

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      August 15, 2016

    • How You Build Trust at Work (Data Driven Proof of the Critical Importance of Asking For Feedback)

      Dennis Reina posted a blog post

      How You Build Trust at Work (Data Driven Proof of the Critical Importance of Asking For Feedback)

      Ever experienced doubt about the level of trust you’ve built at work? Do you wonder where you stand? Not just with your boss, but with other key people? Unsettling, isn’t it? You’re not alone. Six months ago, I worked with a VP of Operations. He was a gifted strategist; truly skilled at the me...

      Read more

      August 15, 2016

    • 3 benefits of allowing other people to make decisions

      Dennis Reina posted a blog post

      3 benefits of allowing other people to make decisions

      Easing up. Handing over the reigns. Letting other people take control. Encouraging them to call the shots. Easier said than done, right? Especially when the stakes have gotten so high, the margins so slim, and the competition so fierce. Trust me. I get it. I’ve run my own business for 25 years...

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      July 27, 2016

    • The Day You Inspired Me to Take Trust to the Next Level

      Dennis Reina posted a blog post

      The Day You Inspired Me to Take Trust to the Next Level

      You’ve inspired me. Your feedback to my last couple of posts has been…prolific. It’s not just the shares and likes. Thank you for the calls and emails.   “Dennis, your points are spot on. The one thing I hear most from my students is about the lack of trust in the environments in which they w...

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      July 27, 2016

    • 7 Scientifically Proven Ways to Earn Trust

      Dennis Reina posted a blog post

      7 Scientifically Proven Ways to Earn Trust

      You want to be a leader who thrives. You can’t thrive if people don’t trust you. While I’m in the trust business – and have been for 25 years – I’m not alone in placing a premium on trust. Harvard Business Review recently released results from its unprecedented 10-year leadership study. What d...

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      July 27, 2016

    • 7 Indisputable Signs You Are Your Own Toxic Boss

      Dennis Reina posted a blog post

      7 Indisputable Signs You Are Your Own Toxic Boss

      We hear a lot about spotting and escaping toxic bosses. Bosses who behave in ways that cripple trust, bog down progress, and hold people back from achieving their best work. You want to run away from these people. But what about the toxic boss in your own head? Are you willing to recognize the ...

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      July 27, 2016

    • 3 ways to leverage self-awareness and keep from hurting people

      Dennis Reina posted a blog post

      3 ways to leverage self-awareness and keep from hurting people

      Do you remember when you learned to read a stop sign? Probably not. You were pretty young. But now that you know, you can’t go back to seeing just a bunch of white squiggles on a red background, right? You’re aware. This awareness is potent. It keeps you from hurting other people or yourself wh...

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      July 12, 2016

    • What you can learn from over a million people who healed their relationships

      Dennis Reina posted a blog post

      What you can learn from over a million people who healed their relationships

      “It is well with me only when I have a chisel in my hand.” – Michelangelo   I don’t do well when I don’t know what to do next. When I spin. When I’m riddled with doubt. I actually feel physical pain when I’m deeply uncertain about which course of action will produce my desired result. How about...

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      July 12, 2016

    • 5 Powerful Steps to Redirect Micromanagement

      Dennis Reina posted a blog post

      5 Powerful Steps to Redirect Micromanagement

      “There seems to be only one right way to do anything – and that’s his way.”  “She’s always checking in on me, redirecting my efforts.”  “What can I say so he’ll let go and trust me to do my job?”   Have you ever had a boss or colleague delegate a task, then look over your shoulder the entire ...

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      May 20, 2016

    • Are you willing to grow your leadership trustworthiness?

      Dennis Reina posted a blog post

      Are you willing to grow your leadership trustworthiness?

      The manager who took his manufacturing plant from lowest to highest producer nationwide within 18 months. The VP of Finance who increased engagement by 25% and got a faltering $30 million initiative back on track. The Nursing Director of a renowned research hospital who spearheaded a controvers...

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      April 22, 2016

    • 8 Steps to Keep Distrust from Boiling Over

      Dennis Reina posted a blog post

      8 Steps to Keep Distrust from Boiling Over

      Betrayal is in the news. It seems like every time I tune in – to CNN, to The Wall Street Journal, to Twitter – people are shining the spotlight on people who’ve betrayed others through glaring, headline-grabbing offenses. Government leaders. Police officers. CEOs. Athletes. Celebrities. So many...

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      April 12, 2016

    • How to Tell a Difficult Truth in 7 Straightforward Steps

      Dennis Reina posted a blog post

      How to Tell a Difficult Truth in 7 Straightforward Steps

      Telling the truth can be difficult. In my work, people ask me to help them strengthen trust in their relationships. I work with individual leaders; other times with teams or entire organizations. Regardless of the scope of the engagement or place in the world I’m working, however, I’ve found th...

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      April 12, 2016

    • Build Trust through Broken Promises

      Dennis Reina posted a blog post

      Build Trust through Broken Promises

      People often tell me how much they need to be able to count on one another to come through, particularly during this period of doing more with less. Think about it for a moment. When you do what you said you’d do, you give people concrete evidence that you can be trusted. Trust is your relation...

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      April 12, 2016

    • 4 Questions to Build Trust and Have Your Expectations Met

      Dennis Reina posted a blog post

      4 Questions to Build Trust and Have Your Expectations Met

      Every day, from the time we wake up and our feet hit the floor, we are managing expectations. Expectations others have of us. And, expectations we have of them. Underlying expectations are needs. You have a core human need to be of value to the people with whom you live and work. You have a ne...

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      April 12, 2016

    • 3 Truths about Trust and Betrayal from Maria Sharapova

      Dennis Reina posted a blog post

      3 Truths about Trust and Betrayal from Maria Sharapova

      For 11 years, tennis player Maria Sharapova has been #1 on Forbes’ list of highest paid female athletes. During a recent press conference, we learned for the last 10 of those years she’s been taking Meldonium, a medication the World Anti-Doping Agency (WADA) has now banned as a performance-enha...

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      April 12, 2016

    • 5 Trust Building Tools from the International Space Station

      Dennis Reina posted a blog post

      5 Trust Building Tools from the International Space Station

      Astronaut Scott Kelly just spent an unbroken year in space, setting a U.S. record. TIME Magazine chronicled Kelly’s time aboard the International Space Station in its documentary, A Year in Space. As I watched Kelly’s story, I was riveted. Not just by his passion and commitment, but by his rema...

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      April 12, 2016

    • Wharton Cuts to the Chase: Trust and Betrayal, Profit and Loss

      Dennis Reina posted a blog post

      Wharton Cuts to the Chase: Trust and Betrayal, Profit and Loss

      We just sat down with Dan Loney of Wharton’s @BizRadio111. What a cool guy. We loved talking with him! Dan asked provocative questions about how trust works in our workplace relationships. Our conversation was stimulating, and we know you’d benefit from listening to it. The catch? You can only...

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      April 12, 2016

    • 22 Powerful Messages to Keep Trust Alive at Work

      Dennis Reina posted a blog post

      22 Powerful Messages to Keep Trust Alive at Work

      Often people tell me how they struggle to speak the right words to keep trust alive in their workplace relationships, especially in emotionally charged moments. They don’t know what to say to put a sensitive issue on the table…revisit a comment that disturbed them…challenge a point of view…let...

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      April 12, 2016

    • 5 steps to release anger and rebuild trust

      Dennis Reina posted a blog post

      5 steps to release anger and rebuild trust

      I was just in Manhattan facilitating a trust workshop. Women leaders from all over the metropolitan area had rolled up their sleeves, ‘gone to work,’ and stepped into real conversations about trust. In a powerful truth-speaking moment, one woman asked a provocative question about trust – or, ra...

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      April 12, 2016

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