Chip R. Bell is a senior partner with the Chip Bell Group and manages the office near Atlanta. He has served as consultant, trainer, or speaker to such major organizations as GE, Microsoft, State Farm, Marriott, Lockheed- Martin, Cadillac, KeyBank, Ritz-Carlton Hotels, Pfi zer, Eli Lilly, USAA, Merrill Lynch, Allstate, Caterpillar, Hertz, Accenture, Verizon, Home Depot, Harley-Davidson, and Victoria’s Secret. He has served as an adjunct instructor at Cornell University, Manchester University (UK), and Penn State University. Additionally, he was a highly decorated infantry unit commander in Vietnam with the elite 82nd Airborne and served on the faculty of the Instructional Methods Division of the Army Infantry School

    Chip is the author of nineteen books, including Managers as Mentors (coauthored with Marshall Goldsmith), Wired and Dangerous (co-authored with John Patterson and a winner of a 2011 Axiom Award as well as a 2012 Independent Publishers IPPY Award), Take Their Breath Away (also with John Patterson), Instructing for Results (with Fredric Margolis), Magnetic Service (with Bilijack Bell and winner of the 2004 Benjamin Franklin Award), Managing Knock Your Socks Off Service (with Ron Zemke), Service Magic (also with Ron Zemke), and Dance Lessons (with Heather Shea Schultz). He has also contributed chapters to The Sales Training Handbook, The Training and Development Handbook, and The Handbook of Human Resource Development. The first edition of Managers as Mentors won the prestigious Athena Award for excellence in mentoring literature.

    His articles on training and learning have appeared in such professional journals as T+D, Training, HR Magazine, Personal Excellence, Workforce Training News, The Toastmaster, Educational Leadership, Adult Training, Adult Leadership, Storyteller's Journal, and Journal of European Training (UK). Chip's articles on leadership and mentoring have appeared in Leadership Excellence, MWorld, Entrepreneur, Leader to Leader, Advanced Management Journal, Sales and Service Excellence, Journal of Management Consulting, Customer Relationship Management, Quality Digest, Staff Digest, and Today's Leaders.

    Dance Lessons

    Do you want to prevent partnership failures by understanding the interpersonal forces at work?

    Managers as Mentors

    Are you wondering how to be the best possible mentor for a young employee under your care?

    Magnetic Service

    What turns an ordinary customer into a devoted brand evangelist?

    Customers As Partners

    Do you know the true sources of customer loyalty?

    Wired and Dangerous

    How can businesses navigate the tricky waters of a network of customers that are hyper-connected?

    Services include:

    • Keynote speeches
    • Workshops or seminars
    • Management consulting

    Clients include:

    Financial Services

    • Bank of America
    • U.S. Bank
    • First Union
    • Royal Bank
    • Bank One
    • First Virginia Banks
    • State Street Bank
    • Hibernia National Bank
    • Huntington Bank
    • AgriBank
    • Chase Bank
    • Norwest Bank
    • American National Bank
    • Inter-American Development Bank
    • Federal Reserve Bank of Dallas
    • Merrill Lynch
    • Legg Mason
    • Smith Barney
    • Paine Webber
    • Midland Walwyn
    • Massachusetts Financial Services
    • Retirement Advisors of America
    • The Strong Funds
    • SunAmerica
    • American Skandia
    • Captec Financial
    • American Express
    • MBNA
    • Standard & Poor's
    • BISYS
    • Washington Mutual Bank
    • CTX Mortgage
    • Banco Continental de Panama
    • Pershing
    • Cy-Fair Federal Credit Union
    • H&R Block
    • SunTrust Mortgage
    • Banco Popular
    • Commonwealth Bank of Australia
    • Mortgage Lenders Network
    • Fidelity Investments
    • Ohio National Bank (ONESCO)
    • KeyBank
    • Haberfeld Associates
    • CCC Information Services
    • MidCountry Financial
    • Elavon
    • Banco de Finanzas
    • First Bank and Trust (Lubbock)

    Insurance

    • Prudential Insurance
    • The Traveler’s
    • Fortis Benefit Insurance
    • Life Insurers Conference
    • Safeco
    • AIG
    • Aetna Insurance
    • Zurich Insurance
    • General Accident and Life (UK)
    • American Medical Insurance Company
    • MassMutual
    • Hartford Insurance
    • Fireman’s Fund Insurance
    • Farm Bureau (IO)
    • Blue Cross-Blue Shield (AL, VA, MA)
    • USAA
    • WPS Health Insurance
    • John Hancock Financial
    • AIG Auto
    • Ivans
    • Westfield Insurance
    • Liberty Mutual
    • Allstate
    • CIGNA
    • Burgess Group

    Retail

    • Sears
    • Victoria’s Secret Catalogue
    • Victoria’s Secret Stores
    • Lane Bryant
    • Limited Too
    • Mervyn’s
    • Nautica Retail
    • Wallace’s Bookstores
    • Ace Hardware
    • Hallmark Cards
    • Tanner Companies
    • Percision Lenscrafters
    • Fingerhut
    • Sound Advice
    • Blockbuster Video
    • Sheetz
    • Valvoline Oil Change
    • Dart Corporation
    • Pinch-a-Penny Pools
    • TracAuto
    • Midas
    • Regal Boats
    • Buick
    • Cox Target Media (ValPak)
    • VF Corporation
    • The Home Depot
    • Federated Stores, Inc.
    • Macy's
    • Bloomingdales's
    • McDonald's
    • Nissan Infiniti
    • Payless ShoeSource
    • CVS Corporation
    • Hertz Corporation
    • Groppetti Automotive
    • S. Abraham and Sons
    • Cabela’s

    Real Estate/Development

    • Windermere Real Estate
    • Coldwell Banker
    • Prudential Real Estate
    • Brookfield Development
    • WBC Holdings
    • Rentronics
    • AvalonBay Communities
    • North American Title
    • Re/Max
    • Re/Max of Texas
    • Behringer Harvard

    Energy/Petroleum

    • Bonneville Power Administration
    • Power Supply Company
    • Duke Energy
    • Metropolitan Edison
    • Detroit Edison
    • ConEdison
    • Illinois Power
    • Houston Light & Power
    • MidAmerican Energy
    • BC Hydro
    • Consumers Power
    • Lower Colorado River Authority
    • St. Joseph Light & Power Company
    • Tampa Electric
    • Florida Power
    • Southern California Gas
    • Oklahoma Gas & Electric
    • LA Department of Water and Power
    • Public Service Corporation (WI)
    • Bridgeport Hydraulic Company
    • Southern Companies
    • Exxon/Mobil
    • Shell Oil
    • Chevron
    • OMI, Inc.
    • CITGO
    • Southern California Edison
    • FirstEnergy
    • Northeast Utilities
    • Public Service of New Hampshire
    • Connecticut Light and Power
    • Baldwin Electric
    • NRG Energy
    • URS Power
    • Univar
    • Anadarko Oil

    Telecommunications/Cable

    • British Telecom
    • GTE
    • AT&T
    • Nortel Networks
    • Lucent Technologies
    • Verizon Wireless
    • Sprint
    • Bell Mobility
    • MCI Worldcom
    • Rogers Communications
    • Power and Telephone Supply
    • TCI West
    • Bell Canada
    • Bell Atlantic
    • Bell South
    • Southwestern Bell
    • Motorola
    • E.F. Johnson
    • SBC Global Markets
    • Nextel Communications
    • America On Line

    Hospitality/Restaurants/Entertainment

    • Ritz-Carlton Hotels
    • Marriott International
    • Residence Inns
    • Fairfield Inns
    • Courtyard by Marriott
    • Holiday Inns
    • Days Inns
    • Homestead Village
    • Caesars Palace
    • The Desert Inn
    • LaQuinta Inns
    • Spirit Cruises
    • AAA Auto Club South
    • Busch Entertainment
    • Host Marriott Services
    • Taco Bell
    • Domino’s Pizza
    • Cracker Barrel
    • Bruster’s Ice Cream
    • Allied Domecq (Dunkin Donuts)
    • Bugaboo Creek Steak Houses (Sage)
    • Long John Silver’s
    • Burger King
    • Hardee’s Food Systems
    • Universal Studios Hollywood
    • Universal Studios Orlando
    • AAA
    • Friendly's
    • AMF Bowling
    • Interstate Hotels and Resorts
    • McDonald's Corporation
    • Choice Hotels International
    • Scripps Network
    • Quaker Steak & Lube

    Health Care

    • Aurora Healthcare (WI)
    • Brim Healthcare (OR)
    • St. Luke’s Medical Center (WI)
    • Sun Health (AZ)
    • OhioHealth
    • Southern Ohio Medical Center
    • Riverside Health System (VA)
    • Voluntary Hospitals of America
    • Bon Secours Hospital (MI)
    • Middlesex Hospital (CT)
    • Mount Carmel Hospital (OH)
    • Saint Vincent Health Center (PA)
    • Central Maine Medical Center (ME)
    • Kaiser Permanente (CO)
    • Quorum Health (TN)
    • American HomePatient (TN)
    • Bristol Medical Centers (TN)
    • Asbury Methodist Village (MD)
    • American Red Cross
    • University of Michigan Medical Center
    • University Hospital (Ontario)
    • Catholic Health Service
    • Novant Health
    • Kindred Healthcare
    • Greystone Healthcare
    • Aging Services of Minnesota
    • Visiting Nurses Association
    • Arbor Company
    • Senior Lifestyle
    • Sta-Home Health Care
    • Select Hospital
    • Carolinas Healthcare

    Agricultural/Food

    • Elanco Animal Health
    • Lextron, Inc.
    • Dow Elanco
    • Cyanamid Crop Protection
    • PM AG Products
    • ConAgra
    • Cargill Argentina
    • Thomas J. Lipton Company
    • Nabisco Foods
    • Monsanto USA
    • Monsanto Canada
    • J. R. Simplott
    • Hill’s Pet Food
    • All-Kitchens’s Distributors
    • Federated Co-op Unlimited
    • McLane Company
    • Harris Teeter Foods
    • Tops Markets Food Stores
    • Giant Food Stores
    • Bi-Lo Food Stores
    • Pepsi
    • Smart & Final
    • Frosty Acres
    • The Merchants Company
    • Turkey Hill Minit Markets
    • Rochester Meats
    • United Producers
    • ConAgra Foods
    • S. Abraham and Sons
    • Dole

    Transportation

    • Peterbilt
    • Kenworth
    • Paccar Parts
    • Bandag, Inc. (Retreads)
    • Target Tire
    • Trak Auto
    • Merchant’s Tire
    • Carolina Cat
    • Ryder Trucks
    • Mayflower
    • Alamo Rent-a-Car
    • Ritchie Bros. Auctioneers
    • BC Transit
    • Via Rail
    • Marine Pacific
    • Continental Airlines
    • System One
    • Blue Bird Corporation (Buses)
    • Flight Safety International (Pilot Training)
    • AeroTech (Jet Engine Maintenance)
    • Midas
    • Honda
    • Kalmar Industries
    • Cruiser's Yachts
    • Manheim Auto Auctions
    • Hertz Corporation
    • Groppetti Automotive
    • Navistar (International Bus)
    • Caterpillar

    Manufacturing/Engineering/Construction

    • IBM
    • Cadillac
    • 3M
    • Lucent
    • Microsoft
    • Square D
    • Carrier
    • Harley-Davidson
    • General Electric
    • Raytheon
    • Boeing
    • Lockheed Martin
    • Builders Marts of America
    • Carolina Builders
    • Wickes Lumber Company
    • Georgia Pacific
    • Parker Hannifin
    • Lord Corporation
    • Broyhill Furniture Industries
    • Okuma Machinery
    • Contractors 2000
    • Taylor Corporation
    • Carolina Handling
    • Plumber's Success International (VenVest)
    • Ingersoll-Rand
    • Buell Door Company
    • Dominion Homes
    • Terex Corporation
    • Schneider Electric
    • John Laing Homes
    • Grand Homes
    • Okidata
    • Bombardier Aerospace
    • Medtronic
    • Black and McDonald
    • Northrop Grumman
    • PPG Industries

    Pharmaceutical/Chemical

    • TAP Pharmaceuticals
    • Pfizer
    • Eli Lilly
    • GlaxoSmithKline
    • Bristol-Myers Squibb
    • Roche Diagnostic
    • Bayer Diagnostic
    • Covance
    • Ashland Chemical
    • BF Goodrich (Specialty Polymers & Chemical)
    • PVS Nolwood Chemicals
    • GE Betz
    • Bracco Diagnostic
    • Express Scripts
    • CVS Corporation

    Consulting/B2B Services

    • Chep Equipment pooling
    • Ringhaver Equipment
    • Andersen Consulting
    • Booz Allen & Hamilton
    • Ernst & Young
    • Blank Rome Comisky & McCauley
    • OCLC
    • PeopleSoft
    • Watson Wyatt
    • Spencer Stuart
    • Howard Schultz & Associates
    • HRI, Inc. (Conference Mgt.)
    • TruGreen LawnCare
    • Aramark Uniform
    • Aramark Refreshment
    • Jani-King International
    • Sodexho
    • Martindale-Hubbell
    • Freeman Companies
    • Microsoft
    • Accenture
    • McNees Wallace & Nurick
    • Baker and McKenzie
    • Nutter, McClennen & Fish
    • 3E Company
    • General Growth Properties
    • Institute for International Research
    • Bell's Flavors and Fragrances
    • Allied Waste
    • PricewaterhouseCoopers
    • Builder MT
    • MedAxiom
    • Acosta
    • Avid Ratings
    • World Business Research
    • TravelClick
    • KPMG
    • RSM McGladrey
    • Affinion Group
    • Convergys Corporation
    • KANA
    • CCC Information Services
    • Locke Lord, Bissell & Liddell
    • Convio
    • Javits Center

    For more information, please contact:

    http://www.chipbell.com/contact.htm

    Managers as Mentors

    Are you wondering how to be the best possible mentor for a young employee under your care?

    By Berrett-Koehler Staff , December 9, 2014
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